Expanding your at-home workforce may have a significant impact on network architecture, security, and company workflows. Progent has two decades of background helping small and mid-size businesses to plan, configure, manage, optimize, and debug IT environments that incorporate work-from-home employees. Progent can assist your Lincoln company to pick the right tools and follow best practices in building and operating a secure virtual solution for teleworkers that promotes collaboration and returns maximum value. Progent can provide support services ranging from as-needed guidance for helping you past occasional IT bottlenecks to full project management or co-management to help you carry out business-critical initiatives.

Progent's consultants can assist Lincoln, Nebraska companies to succeed with any facet of building a high-performing work-from-home environment by providing network infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, public cloud integration, helpdesk augmentation, cybersecurity, data protection solutions, and centralized management.

IP Voice Integration for Teleworkers
Expanding the company PBX system to include teleworkers is vital to supporting an effective at-home workforce. A variety of cloud-centric VoIP products are used by small and mid-size businesses to server remote users. Many enterprises depend on Cisco's modern or older products for IP voice solutions. Progent can help organizations of all sizes to plan or maintain a telecommuter VoIP environment that delivers the flexibility, transparency and protection needed for at-home workers. Progent's Cisco-certified CCIE IP Voice experts offer high-level support to help organizations tune their current Cisco IP voice environments to support a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) extends advanced IP telephony capabilities to devices like VoIP phones, media processing platforms, VoIP gateways, and multimedia software deployed across the network. Unified Communications Manager manages other combined media services such as unified messaging, voice/video conferencing, and team interaction networks. For details about Progent's Cisco Unified CM or CUCM support, refer to Cisco Unified CM expertise.
  • Cisco CallManager is Cisco's earlier call-processing agent and has been replaced by Cisco Unified CM. Progent's consultants can assist you to support your current CallManager environment or upgrade efficiently to Cisco's current IP telephony products. For details about Progent's support services for Cisco CallManager and Cisco's other legacy IP voice products, refer to CallManager consulting services.
  • Cisco IP Gateways provide connectivity with PSTN networks and with clients operating beyond the corporate firewall such as telecommuters. Progent can provide expert support for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 products as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
  • Additional VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to enhance your WAN architecture to work with these solutions and deliver on-demand integration and troubleshooting services.

Contact Progent for Telecommuter Support Services
To contact Progent about building and maintaining an efficient telecommuter solution for your Lincoln, Nebraska company, call 1-800-993-9400 or visit Contact Progent.