Enlarging your at-home workforce may have a significant impact on network infrastructure, security/compliance, and company culture. Progent has 20 years of background helping businesses of all sizes to plan, configure, manage, optimize, and troubleshoot IT environments that support work-from-home employees. Progent can assist your Lima organization to select the appropriate technologies and adhere to best practices in creating and maintaining a safe virtual office ecosystem for teleworkers that facilitates collaboration and delivers top value. Progent can provide services ranging from as-needed guidance for getting you past occasional IT roadblocks to full project management to help you carry out mission-critical tasks.

Progent can assist Lima, #(state) companies to with any facet of creating a high-performing work-at-home environment by delivering network infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, cloud connectivity, Call Desk augmentation, data security, data protection solutions, and centralized management.

VoIP Integration for Remote Workers
Expanding the company phone environment to include teleworkers is vital to supporting a productive work-at-home solution. A broad range of cloud-centric VoIP products are popular with small and mid-size businesses to support remote users. Many enterprises rely on Cisco's modern or legacy platforms for IP voice solutions. Progent can help businesses of any size to design or maintain a remote IP voice service that provides the versatility, convenience and protection required for teleworkers. Progent's Cisco-certified CCIE IP Voice experts offer high-level support to help organizations tune their current Cisco IP voice systems to handle an expanding at-home workforce.

  • Cisco Unified Communications Manager (CUCM) delivers advanced IP telephony features to devices like VoIP phones, media processing products, Voice over IP gateways, and mixed media software used throughout the network. CUCM manages additional combined media services such as messaging, video conferencing, and customer interaction networks. For details about Progent's CUCM expertise, refer to Cisco Unified CM expertise.
  • Cisco CallManager is Cisco's legacy call-processing agent and has been superseded by Cisco Unified CM. Progent's consultants can assist you to maintain your current CallManager environment or migrate smoothly to Cisco's modern IP telephony solutions. To learn about Progent's expertise for CallManager and Cisco's other legacy IP voice platforms, visit CallManager expertise.
  • Cisco IP Gateways enable integration with PSTN networks and with users working beyond the corporate firewall such as telecommuters. Progent can provide consulting expertise for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 series as well as for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
  • Other VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to enhance your wide area network architecture to support these solutions and deliver online deployment and debugging services.

Contact Progent for Telecommuter Support Services
To contact Progent about creating and managing an efficient telecommuter environment for your Lima, #(state) company, phone 1-800-993-9400 or go to Contact Progent.