Expanding your telecommuter workforce may have a significant effect on network architecture, cybersecurity, and corporate culture. Progent has 20 years of experience helping businesses of all sizes to design, configure, manage, optimize, and debug IT environments that support a remote workforce. Progent can help your Lakeland company to pick the appropriate technologies and follow leading practices in creating and operating a safe virtual ecosystem for teleworkers that promotes teamwork and delivers maximum business value. Progent offers services that go from as-needed guidance for getting you over occasional IT bottlenecks to full project management or co-management to help you successfully complete business-critical tasks.

Progent's consultants can assist Lakeland, Florida businesses to with any facet of building a high-performing telecommuting environment by delivering infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, public cloud integration, helpdesk augmentation, endpoint security, data protection solutions, and unified management.

Voice/Video Conferencing for At-Home Workers
A broad range of voice/video conferencing platforms from leading technology companies enable virtual discussions, video and voice conferencing, chat sessions, and screen/content sharing for both local workers and teleworkers. Many organizations utilize multiple products to meet the needs of their different partners and customers. Progent can help you to manage your current voice/video conferencing ecosystem and optimize the engagement of your remote workforce.

  • Skype for Business is Microsoft's popular communications product that enables presence, instant messaging, voice and video conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified consultants who can help you to set up and manage Skype for Business client software to support your remote workforce. For details about Progent's consulting services for Skype for Business, see Skype for Business consulting services.
  • FaceTime is Apple's multiuser video calling platform for iOS and Mac devices. FaceTime works on Wi-Fi or cellular Internet connections. Newer editions of FaceTime allow up to 32 simultaneous users for video calls. For details about Progent's support expertise for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for virtually all computing devices. Delivered via Cisco's Webex Cloud, Webex capabilities include sharing granular content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint, network-based recording, plus revision and playback for future reference and training. For details about Progent's support expertise for Cisco Webex and for other IP video solutions from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conversations, contacts, and information with features such as voice/video calling, persistent chat, plus data sharing. To learn more about Progent's consulting services for Teams and for additional Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting services for these products and assist your business to optimize your WAN architecture to host them.

Contact Progent for At-Home Worker Expertise
To contact Progent about creating and managing a productive telecommuter environment for your Lakeland, Florida business, phone 1-800-993-9400 or go to Contact Progent.

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