Enlarging your remote workforce can have a significant impact on IT architecture, security/compliance, and company workflows. Progent has 20 years of background assisting SMBs to plan, deploy, administer, optimize, and troubleshoot IT environments that support a remote workforce. Progent can help your St. Louis company to pick the right technologies and follow best practices in creating and operating a secure virtual solution for teleworkers that promotes teamwork and returns top business value. Progent offers support services that go from on demand expertise for getting you over challenging IT roadblocks to full project management to help you successfully complete business-critical initiatives.

Progent's consultants can help St. Louis, Missouri organizations to succeed with any aspect of building a high-functioning work-from-home ecosystem by delivering infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform customization and training, cloud integration, Call Desk augmentation, cybersecurity, data protection solutions, and streamlined management.

Infrastructure for a Remote Workforce
Configuring the physical and software infrastructure needed to support a remote work environment can be particularly challenging if you have to accommodate a mix of worker-owned hardware like desktop computers and notebooks, Internet routers, and wireless APs from different manufacturers and with a variety of OS software and firmware levels. Progent's background providing online support for both outdated and current IT products in virtual office venues allows you to make efficient use of your existing network infrastructure and provides you with fast access to top-tire consultants for implement essential updates. Support services offered by Progent to assist your company to create a high-functioning work-at-home infrastructure include:

  • VPN connectivity makes it possible to establish a safe tunnel for authenticated remote employees to use IT assets located at your corporate data center or in a public cloud. Progent's consultants can help you to configure and maintain VPN connections between your teleworkers and your various IT resources by providing online VPN configuration support. For businesses using Cisco's ASA security appliances, Progent's Cisco ASA Firewall experts can help your at-home workers to utilize Cisco's popular AnyConnect client software to provide safe VPN tunneling for a wide selection of endpoint devices such as Microsoft Windows, macOS, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure platforms allow an at-home worker to view and use a data center computer's desktop. This technology provides network managers substantial control over the computing environment of telecommuters and ensures them a consistent and more productive work experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
  • Routers connect home networks to the Internet and support VPN tunnels, home Wi-Fi networks, and firewall services. Progent offers expert remote support for integrating home routers from a range of vendors. See router integration services from Cisco-certified experts.
  • Home Wireless networks, often shared by the whole family and guests, are frequently used by at-home employees to access their Internet router for work. This can create throughput and security problems. Progent can help businesses to mitigate these issues by delivering services like Cisco Aironet configuration expertise, Cisco Meraki WiFi installation expertise, and Ubiquiti wireless AP setup assistance.
  • Internet connectivity solutions impact the speed and reliability of connections between at-home workers and the corporate network. Mission-critical applications might demand backup Internet access in case the normal connection fails. Progent can provide guidance for selecting service providers, choosing sensible bandwidth and data volume offerings, and setting up redundant Internet access. Refer to Internet access integration services.

Contact Progent for Remote Workforce Support Services
To contact Progent about building and managing an efficient telecommuter environment for your St. Louis, Missouri business, call 1-800-993-9400 or visit Contact Progent.