Expanding your remote workforce can have a major effect on network architecture, security, and corporate workflows. Progent has 20 years of background assisting SMBs to design, configure, administer, optimize, and troubleshoot IT environments that support at-home workers. Progent can help your San Diego company to pick the right tools and follow best practices in creating and operating a secure virtual solution for teleworkers that facilitates collaboration and delivers top business value. Progent offers support services ranging from on demand expertise for helping you over occasional IT roadblocks to full project management or co-management to help you successfully complete business-critical tasks.

Progent's consultants can help San Diego, California companies to with any facet of building a high-performing work-at-home environment by providing infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, Call Desk services, security and compliance, data protection solutions, and streamlined management.

Infrastructure for Teleworkers
Configuring the network infrastructure required for a remote workforce can be particularly complicated if you must manage a mix of personal hardware such as desktop computers and laptops, Internet routers, and Wi-Fi APs from various vendors and with a mix of operating systems and firmware levels. Progent's background delivering remote support for both legacy and current IT products in virtual office venues enables you to make cost-effective use of your available infrastructure and offers fast access to top-tire consultants for making necessary updates. Support services available from Progent to help you to create a productive telecommuting infrastructure include:

  • Virtual Private Network (VPN) technology allows you to create a safe tunnel for authorized remote workers to access IT assets situated at your company datacenter or in a public cloud. Progent can assist your company to configure and manage VPN connections between your teleworkers and your various IT resources by providing remote VPN integration support. For organizations using Cisco's ASA security appliances, Progent's Cisco ASA Firewall experts can help your telecommuters to set up Cisco's AnyConnect software for safe VPN connections for a wide selection of devices such as Microsoft Windows, macOS, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) products allow an at-home worker to see and interact with a remote computer's desktop. This technology provides network managers substantial control over the digital ecosystem of telecommuters and offers them a consistent and more productive work experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers connect home networks to the Internet and support VPN tunnels, home Wi-Fi connectivity, and firewall services. Progent offers top-tier remote consulting for deploying home routers from a variety of vendors. See router integration services from Cisco-certified experts.
  • Home Wireless networks, typically shared by an entire household and guests, are frequently used by at-home employees to access their router for work. This can cause performance as well as security problems. Progent can help businesses to mitigate these problems by delivering services like Cisco Aironet configuration consulting, Cisco-certified Meraki WiFi installation expertise, and Ubiquiti WiFi AP integration assistance.
  • Internet access solutions impact the speed and availability of connections between telecommuters and the company network. Business-critical applications may require redundant Internet connections in case the normal connection fails. Progent can provide guidance for picking Internet service providers, choosing appropriate service bundles, and setting up fault-tolerant Internet connections. See Internet connectivity integration services.

Contact Progent for Remote Workforce Expertise
To contact Progent about building and managing a productive work-from-home environment for your San Diego, California business, phone 1-800-993-9400 or visit Contact Progent.