Enlarging your telecommuter workforce may have a major effect on network infrastructure, security/compliance, and corporate culture. Progent has two decades of background helping small and mid-size businesses to plan, deploy, administer, optimize, and debug IT networks that support work-from-home employees. Progent can help your San Antonio organization to select the appropriate tools and adhere to leading practices in creating and maintaining a secure virtual solution for teleworkers that facilitates collaboration and returns maximum value. Progent offers support services ranging from as-needed expertise for helping you over occasional technical roadblocks to full project management or co-management to help you carry out mission-critical tasks.

Progent can help San Antonio, Texas companies to succeed with any facet of creating a high-performing work-at-home environment by providing infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, public cloud integration, helpdesk services, data security, data protection solutions, and streamlined management.

Network Infrastructure for a Remote Workforce
Integrating the network infrastructure needed to support an at-home work environment can be particularly challenging if you must manage a combination of worker-owned hardware like desktop computers and laptops, Internet routers, and Wi-Fi appliances from various vendors and with a variety of operating systems and firmware levels. Progent's background delivering online support for both outdated and current technologies in remote office venues allows you to make cost-effective use of your available infrastructure and offers fast access to top-tire consultants for making necessary updates. Services available from Progent to assist you to create a productive work-at-home infrastructure include:

  • Virtual Private Network (VPN) technology makes it possible to create a safe tunnel for authorized at-home workers to access IT resources located at your company datacenter or in a public cloud. Progent can assist your company to configure and manage VPN access between your teleworkers and your key IT resources by providing remote VPN integration support. For organizations with Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall consultants can assist your remote workers to set up Cisco's popular AnyConnect software for safe VPN tunneling for a wide selection of devices including Windows, macOS, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) products allow a telecommuter to view and interact with a data center computer's desktop. This gives network managers more control over the computing environment of at-home employees and offers remote users a consistent and more productive experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers attach home computer networks to the Internet and support VPN tunnels, home wireless connectivity, and firewall services. Progent can provide top-tier remote consulting for deploying home routers from all major manufacturers. See router configuration services from Cisco-certified experts.
  • Home Wi-Fi networks, typically supporting families and guests, are commonly utilized by telecommuters to connect to their Internet router for work. This can create performance and security issues. Progent can assist you to resolve these issues by providing services like Cisco Aironet configuration expertise, Cisco Meraki wireless deployment consulting, and Ubiquiti Unifi WiFi AP integration assistance.
  • Internet connectivity methods impact the performance and availability of connections between at-home workers and the company data center. Mission-critical applications may require redundant Internet connections in the event the normal connection fails. Progent offers expertise for selecting ISPs, choosing sensible service offerings, and setting up high-availability Internet access. See Internet connectivity solutions.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and managing a productive work-from-home solution for your San Antonio, Texas business, call 1-800-993-9400 or go to Contact Progent.