Expanding your remote workforce can have a major impact on network infrastructure, security, and company workflows. Progent has 20 years of experience assisting SMBs to plan, deploy, manage, tune, and debug IT networks that support work-from-home employees. Progent can assist your Lexington-Fayette company to pick the appropriate tools and adhere to best practices in building and maintaining a secure virtual office ecosystem for teleworkers that promotes teamwork and delivers top value. Progent offers services that go from as-needed expertise for getting you over challenging technical roadblocks to comprehensive project management to help you successfully complete mission-critical initiatives.

Progent's consultants can assist Lexington-Fayette, Kentucky businesses to with any aspect of building a high-functioning remote work ecosystem by providing infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, helpdesk outsourcing, endpoint security, backup/restore solutions, and centralized management.

Infrastructure for Telecommuters
Configuring the physical and software infrastructure needed to support a remote work environment can be particularly complex if you must manage a mix of personal hardware like PCs and notebooks, routers, and Wi-Fi appliances from various manufacturers and with a mix of operating systems and firmware releases. Progent's background providing remote support for both legacy and current technologies in virtual office venues allows you to make efficient use of your existing infrastructure and offers fast access to expertise for making essential updates. Support services offered by Progent to help your company to create a productive work-at-home infrastructure include:

  • Virtual Private Network (VPN) technology allows you to create a secure connection for authenticated at-home employees to use IT assets located at your company data center or in a public cloud. Progent's consultants can help you to configure and maintain VPN connections between your at-home workforce and your key IT resources by providing online VPN integration consulting. For organizations using Cisco's ASA firewalls, Progent's Cisco-certified ASA consultants can help your at-home workers to set up Cisco's popular AnyConnect client software for secure VPN connections for a wide range of devices including Microsoft Windows, macOS, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure platforms enable a telecommuter to see and use a remote PC's desktop. This technology gives network managers substantial control over the computing ecosystem of telecommuters and offers remote users a familiar work experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers attach at-home computer networks to the Internet and typically support VPN tunnels, local wireless networks, and firewalls. Progent can provide expert online consulting for deploying routers from a variety of vendors. See router configuration support from Cisco-certified consultants.
  • Home Wi-Fi networks, typically shared by families and visitors, are frequently used by at-home employees to access their Internet router for work. This can create throughput as well as security problems. Progent can assist businesses to resolve these problems by delivering services that include Aironet configuration consulting, Cisco Meraki WiFi deployment consulting, and Ubiquiti wireless access point integration assistance.
  • Internet access methods impact the speed and reliability of connections between at-home workers and the company data center. Mission-critical processes might demand redundant Internet connections in the event the primary connection fails. Progent offers expertise for identifying service providers, selecting sensible bandwidth and data volume offerings, and integrating high-availability Internet access. See Internet access solutions.

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and maintaining an efficient telecommuter solution for your Lexington-Fayette, Kentucky company, call 1-800-993-9400 or go to Contact Progent.