Enlarging your remote workforce can have a major effect on IT infrastructure, security/compliance, and company processes. Progent has 20 years of background assisting businesses of all sizes to plan, configure, administer, optimize, and troubleshoot IT networks that incorporate work-from-home employees. Progent can assist your Sydney company to select the right technologies and follow leading practices in building and maintaining a secure virtual office ecosystem for telecommuters that facilitates collaboration and returns top business value. Progent can provide services ranging from on demand expertise for helping you past challenging IT roadblocks to full project management to help you successfully complete mission-critical tasks.

Progent's consultants can assist Sydney, New South Wales organizations to succeed with any aspect of building a high-functioning telecommuting environment by providing network infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, public cloud integration, Help Desk services, security monitoring, data protection solutions, and unified management.

Infrastructure for a Remote Workforce
Integrating the physical and software infrastructure required to support a remote work environment can be especially complicated if you have to accommodate a combination of personal equipment like desktop computers and notebooks, Internet routers, and Wi-Fi APs from various manufacturers and with a variety of OS software and firmware releases. Progent's background delivering online help for both legacy as well as modern IT products in virtual office solutions allows you to make efficient use of your available infrastructure and provides you with fast access to expertise for implement necessary updates. Support services available from Progent to help your company to implement a high-functioning work-at-home infrastructure include:

  • VPN connectivity makes it possible to establish a secure tunnel for authorized remote employees to use IT assets located at your company datacenter or in a public cloud. Progent can assist you to configure and maintain VPN connections between your at-home workforce and your various IT resources by providing online VPN integration consulting. For organizations using Cisco's ASA firewalls, Progent's Cisco ASA experts can help your remote workers to utilize Cisco's AnyConnect software for secure VPN connections for a wide range of endpoint devices including Windows, Mac, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) platforms enable a teleworker to view and use a data center computer's desktop. This gives network managers significant control over the digital ecosystem of at-home employees and ensures them a familiar work experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers connect home computer networks to the Internet and support VPN connections, home Wi-Fi networks, and firewall services. Progent can provide top-tier remote support for deploying home routers from a range of vendors. See router configuration services from Cisco-certified experts.
  • Home Wireless networks, typically shared by families and visitors, are frequently used by at-home employees to connect to their Internet router for work. This can cause throughput as well as cybersecurity issues. Progent can help businesses to mitigate these problems by providing services that include Aironet integration consulting, Cisco Meraki WiFi deployment consulting, and Ubiquiti Unifi wireless access point setup help.
  • Internet access solutions affect the performance and reliability of connections between at-home workers and the company network. Line-of-business applications might demand redundant Internet connections in case the normal connection fails. Progent offers guidance for picking Internet service providers, selecting sensible service packages, and configuring high-availability Internet connections. See Internet access integration services.

Contact Progent for Telecommuter Expertise
To contact Progent about building and maintaining a productive telecommuter environment for your Sydney, New South Wales company, phone 1-800-993-9400 or go to Contact Progent.