Enlarging your at-home workforce can have a significant impact on network architecture, security/compliance, and corporate workflows. Progent has 20 years of experience helping small and mid-size businesses to design, deploy, manage, optimize, and debug IT environments that incorporate a remote workforce. Progent can assist your Florianópolis organization to pick the appropriate tools and follow leading practices in building and operating a safe virtual ecosystem for telecommuters that facilitates collaboration and delivers maximum business value. Progent can provide services that go from as-needed expertise for helping you over challenging technical roadblocks to comprehensive project management or co-management to help you carry out mission-critical initiatives.

Progent's consultants can assist Florianópolis, Santa Catarina businesses to with any aspect of creating a high-functioning remote work environment by delivering infrastructure design and configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, cloud connectivity, helpdesk augmentation, data security, backup/restore solutions, and unified management.

IP Voice Solutions for Remote Workers
Expanding the business PBX system to accommodate telecommuters is vital to supporting an effective at-home workforce. A broad range of cloud-based VoIP platforms are used by small and mid-size businesses to support remote users. Many enterprises depend on Cisco's current or legacy products for VoIP management. Progent can assist businesses of all sizes to plan or tune a telecommuter VoIP service that provides the versatility, transparency and security needed for remote users. Progent's Cisco-certified CCIE Voice consultants offer advanced support to help organizations tune their existing Cisco IP voice environments to support a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers enterprise telephony capabilities to devices such as VoIP phones, media processing platforms, VoIP gateways, and mixed media applications used throughout the network. CUCM manages other mixed media services like messaging, video conferencing, and team collaboration networks. For more information about Progent's Unified Communications Manager expertise, see CUCM consultants.
  • CallManager is Cisco's earlier call-processing agent and has been replaced by CUCM. Progent's consultants can help you to maintain your current CallManager environment or migrate efficiently to Cisco's modern IP telephony products. For details about Progent's support services for CallManager and Cisco's other older IP voice products, see Cisco CallManager consulting services.
  • Cisco IP Gateways provide connectivity with public telephony networks and with users working beyond the corporate perimeter like at-home workers. Progent can provide consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 products and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration expertise.
  • Additional VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to expand your wide area network architecture to work with these solutions and deliver on-demand deployment and debugging expertise.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and managing an efficient telecommuter solution for your Florianópolis, Santa Catarina company, call 1-800-993-9400 or refer to Contact Progent.