Enlarging your remote workforce may have a major impact on IT infrastructure, security, and corporate culture. Progent has 20 years of experience helping small and mid-size businesses to plan, configure, administer, optimize, and troubleshoot IT environments that incorporate work-from-home employees. Progent can help your Richmond organization to select the right tools and adhere to best practices in building and maintaining a secure virtual office ecosystem for telecommuters that facilitates collaboration and returns maximum business value. Progent offers services ranging from as-needed guidance for helping you over challenging IT bottlenecks to comprehensive project management or co-management to help you carry out business-critical tasks.

Progent can help Richmond, Virginia businesses to succeed with any facet of building a high-functioning telecommuting ecosystem by delivering network infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, public cloud integration, Help Desk augmentation, security monitoring, backup/restore solutions, and centralized management.

Video Conferencing for Teleworkers
A wide range of voice/video conferencing platforms from leading vendors enable virtual meetings, video and voice conferencing, chat sessions, and content sharing for both local users and at-home workers. Many companies use a mix of conferencing products to accommodate their different partners and clients. Progent's communications experts can help you to manage your current conferencing environment and optimize the productivity of your remote workforce.

  • Skype for Business is Microsoft's leading unified communications platform that enables real-time presence, IM, audio and video conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified specialists who can assist your company to deploy and maintain Skype for Business client software to accommodate your remote workforce. To learn more about Progent's consulting services for Skype for Business, see Skype for Business consulting experts.
  • FaceTime is Apple's group video phone app for iOS and Mac computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Later editions of FaceTime support as many as 32 concurrent users for voice/video calls. For details about Progent's consulting expertise for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for most computing devices. Offered through Cisco's Webex Cloud, Webex capabilities include sharing discrete content or screens, presentations that embed rich media including Microsoft PowerPoint, session capture, plus editing and playback for future reference. For details about Progent's consulting expertise for Webex as well as for additional video conferencing solutions from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conferencing, contacts, and information with capabilities such as IP voice and video conferencing, persistent chat, plus data sharing. For details about Progent's support expertise for Teams as well as for additional Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting services for these conferencing platforms and help your business to tune your WAN infrastructure to run them.

Contact Progent for Remote Workforce Expertise
To contact Progent about building and managing an efficient telecommuter solution for your Richmond, Virginia business, phone 1-800-993-9400 or refer to Contact Progent.

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