Expanding your at-home workforce may have a major effect on IT infrastructure, security, and corporate workflows. Progent has two decades of experience assisting SMBs to design, deploy, administer, optimize, and debug IT networks that incorporate work-from-home employees. Progent can assist your Nashville organization to select the appropriate tools and follow best practices in creating and maintaining a safe virtual office solution for teleworkers that facilitates teamwork and returns maximum business value. Progent offers support services that go from as-needed expertise for getting you past challenging technical roadblocks to full project management or co-management to help you successfully complete business-critical initiatives.

Progent can assist Nashville, Tennessee businesses to succeed with any aspect of building a high-functioning telecommuting environment by delivering infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, Call Desk services, data security, data protection solutions, and centralized management.

Voice/Video Conferencing for At-Home Workers
A wide range of voice/video conferencing products from major vendors enable online meetings, video conferencing, chat sessions, and screen sharing for both local users and teleworkers. Many companies utilize multiple products to meet the needs of their various partners and customers. Progent can assist your organization to manage your existing voice/video conferencing ecosystem and enhance the productivity of your remote employees.

  • Skype for Business is Microsoft's popular communications product that supports real-time presence, IM, voice and video calling and conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified consultants who can assist you to set up and manage Skype for Business clients to accommodate your remote employees. To learn more about Progent's consulting services for Skype for Business, see Skype for Business consulting services.
  • FaceTime is Apple's multiuser video phone platform for iOS, iPadOS, iPod and Mac devices. FaceTime runs over Wi-Fi or cellular Internet connections. Later versions of FaceTime support as many as 32 simultaneous users for voice/video calls. To learn more about Progent's consulting services for FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for virtually all computing devices. Offered through Cisco's Webex Cloud platform, Webex services include sharing granular content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, session recording, plus editing and playback for training. To learn more about Progent's consulting services for Webex as well as for additional IP video products from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conferencing, contacts, and information with features that include IP voice and video conferencing, threaded chat, plus data sharing. For details about Progent's consulting services for Microsoft Teams as well as for additional Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
  • Additional Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging services for these conferencing platforms and assist you to tune your WAN architecture to host them.

Contact Progent for Telecommuter Support Services
To contact Progent about building and maintaining an efficient work-from-home solution for your Nashville, Tennessee business, phone 1-800-993-9400 or go to Contact Progent.

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