Enlarging your at-home workforce can have a major effect on IT infrastructure, security/compliance, and company workflows. Progent has 20 years of experience helping SMBs to plan, deploy, manage, tune, and troubleshoot IT networks that incorporate at-home workers. Progent can help your Morgan Hill organization to select the right tools and follow leading practices in creating and maintaining a secure virtual solution for telecommuters that facilitates teamwork and delivers maximum value. Progent can provide services that go from as-needed guidance for getting you over challenging IT bottlenecks to comprehensive project management to help you successfully complete mission-critical initiatives.

Progent's consultants can help Morgan Hill, California organizations to succeed with any aspect of creating a high-functioning work-at-home ecosystem by providing network infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, public cloud integration, Call Desk services, endpoint security, backup/restore solutions, and unified management.

Voice/Video Conferencing for Teleworkers
A wide range of video conferencing products from major technology companies support online discussions, video conferencing, chat sessions, and screen/content sharing for both local users and at-home workers. Many organizations utilize multiple products to meet the needs of their different partners and customers. Progent's communications experts can help you to manage your existing voice/video conferencing environment and enhance the productivity of your remote employees.

  • Skype for Business is Microsoft's leading communications platform that enables presence, IM, audio and video conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified consultants who can help you to configure and manage Skype for Business client software to accommodate your at-home workforce. For details about Progent's consulting expertise for Skype for Business, refer to Skype for Business consulting experts.
  • FaceTime is Apple's multiuser video phone app for compatible iOS and macOS devices. FaceTime works over Wi-Fi or cellular Internet connections. Newer versions of FaceTime support as many as 32 simultaneous users for video calls. For details about Progent's support services for FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for virtually all computing devices. Delivered via Cisco's Webex Cloud platform, Webex services include sharing specific content or screens, presentations that incorporate rich media including Microsoft PowerPoint, session capture, plus revision and playback for training. To learn more about Progent's support expertise for Cisco Webex as well as for additional video conferencing products from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conversations, contacts, and content with capabilities that include IP voice and video calling, persistent threaded chat, plus data sharing. For details about Progent's support services for Microsoft Teams and for additional Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
  • Additional Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging services for these products and help your business to tune your network architecture to run them.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and maintaining an efficient work-from-home environment for your Morgan Hill, California organization, phone 1-800-993-9400 or go to Contact Progent.

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