Expanding your telecommuter workforce can have a significant impact on IT architecture, security, and corporate workflows. Progent has two decades of background assisting businesses of all sizes to plan, configure, manage, optimize, and debug IT environments that incorporate a remote workforce. Progent can assist your Monterey organization to pick the right tools and adhere to best practices in creating and maintaining a safe virtual office solution for telecommuters that promotes collaboration and delivers top value. Progent can provide services ranging from as-needed expertise for helping you over occasional technical roadblocks to full project management to help you successfully complete business-critical tasks.

Progent can help Monterey, California businesses to succeed with any aspect of creating a high-performing telecommuting environment by providing infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, Help Desk outsourcing, endpoint security, data protection solutions, and unified management.

Video Conferencing for Teleworkers
A broad range of voice/video conferencing products from major technology companies support virtual discussions, video conferencing, chat, and screen/content sharing for both onsite users and telecommuters. Many organizations utilize multiple conferencing products to accommodate their various partners and clients. Progent's communications experts can help you to manage your existing voice/video conferencing ecosystem and enhance the experience of your at-home workforce.

  • Skype for Business is Microsoft's popular unified communications platform that supports presence, instant messaging, audio and video calling and conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified consultants who can assist you to deploy and maintain Skype for Business client software to support your at-home workforce. To learn more about Progent's consulting expertise for Skype for Business, visit Skype for Business consulting experts.
  • FaceTime is Apple's group video calling platform for compatible iOS and Mac devices. FaceTime runs over Wi-Fi or cellular Internet connections. Later versions of FaceTime support as many as 32 concurrent users for voice/video sessions. For details about Progent's support expertise for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for most desktop or mobile devices. Offered via Cisco's Webex Cloud platform, Webex services include sharing specific content or computer screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, session capture, plus revision and playback for training. To learn more about Progent's support expertise for Webex and for additional video conferencing products from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conversations, contacts, and content with capabilities that include IP voice and video calling, persistent threaded chat, plus data sharing. For details about Progent's support services for Microsoft Teams and for other Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging expertise for these conferencing platforms and help your business to tune your network architecture to host them.

Contact Progent for Telecommuter Support Services
To contact Progent about creating and managing an efficient telecommuter environment for your Monterey, California company, call 1-800-993-9400 or refer to Contact Progent.

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