Enlarging your at-home workforce may have a major impact on network infrastructure, cybersecurity, and company culture. Progent has two decades of background helping SMBs to plan, configure, administer, tune, and troubleshoot IT networks that support at-home workers. Progent can help your Lower Manhattan organization to select the appropriate tools and adhere to best practices in creating and maintaining a safe virtual solution for telecommuters that promotes teamwork and returns top business value. Progent can provide support services ranging from as-needed guidance for getting you over challenging IT roadblocks to comprehensive project management to help you carry out mission-critical tasks.

Progent's consultants can help Lower Manhattan, New York companies to with any facet of building a high-functioning remote work environment by delivering infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, helpdesk augmentation, endpoint security, data protection solutions, and centralized management.

Video Conferencing for Telecommuters
A broad range of voice/video conferencing platforms from major technology companies enable online meetings, video and voice conferencing, chat sessions, and screen sharing for both local workers and at-home workers. Many organizations use multiple products to accommodate their different partners and customers. Progent's communications experts can assist your organization to manage your existing voice/video conferencing environment and optimize the productivity of your at-home workforce.

  • Skype for Business is Microsoft's leading communications product that supports real-time presence, instant messaging, audio and video conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified specialists who can help your company to set up and maintain Skype for Business client software to accommodate your remote workforce. To learn more about Progent's consulting expertise for Skype for Business, refer to Skype for Business consulting experts.
  • FaceTime is Apple's multiuser video phone app for compatible iOS, iPadOS, iPod and Mac devices. FaceTime works over Wi-Fi or cellular Internet connections. Current versions of FaceTime support as many as 32 simultaneous users for video sessions. To learn more about Progent's consulting expertise for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for virtually all desktop or mobile devices. Offered through Cisco's Webex Cloud, Webex capabilities include sharing specific content or screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, session capture, plus revision and playback for future reference. For details about Progent's support expertise for Webex and for additional video conferencing products from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conversations, contacts, and content with capabilities that include video calling, persistent threaded chat, plus data sharing. To learn more about Progent's consulting expertise for Teams as well as for additional Microsoft 365 products, see Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting services for these conferencing platforms and assist you to optimize your WAN infrastructure to host them.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and maintaining a productive telecommuter solution for your Lower Manhattan, New York company, call 1-800-993-9400 or visit Contact Progent.

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