Enlarging your telecommuter workforce can have a significant impact on IT infrastructure, cybersecurity, and corporate processes. Progent has two decades of experience helping businesses of all sizes to plan, configure, manage, tune, and debug IT networks that incorporate work-from-home employees. Progent can help your Brooklyn company to pick the right tools and adhere to best practices in creating and maintaining a safe virtual office ecosystem for teleworkers that promotes teamwork and returns maximum value. Progent offers support services ranging from on demand expertise for helping you past challenging IT roadblocks to full project management to help you successfully complete mission-critical initiatives.

Progent can help Brooklyn, New York businesses to with any facet of building a high-performing work-at-home environment by delivering infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, public cloud integration, helpdesk outsourcing, endpoint security, backup/restore solutions, and unified management.

Video Conferencing for At-Home Workers
A wide selection of voice/video conferencing products from leading technology companies support virtual discussions, video and voice conferencing, chat, and content sharing for both onsite users and telecommuters. Many organizations utilize multiple products to accommodate their different partners and customers. Progent's communications experts can help your organization to manage your current voice/video conferencing environment and optimize the engagement of your remote workforce.

  • Skype for Business is Microsoft's popular unified communications product that supports real-time presence, IM, audio and video conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified specialists who can help your company to configure and maintain Skype for Business clients to accommodate your at-home employees. To learn more about Progent's consulting services for Skype for Business, refer to Skype for Business consulting services.
  • FaceTime is Apple's multiuser video calling app for iOS and macOS computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Current editions of FaceTime allow as many as 32 concurrent users for voice/video sessions. For details about Progent's consulting expertise for FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for most computing devices. Delivered via Cisco's Webex Cloud platform, Webex capabilities include sharing discrete content or screens, presentations that embed rich media including Microsoft PowerPoint, network-based recording, plus revision and playback for future reference and training. For details about Progent's support services for Webex and for additional IP video solutions from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conferencing, contacts, and information with capabilities that include IP voice and video calling, threaded chat, plus file sharing. To learn more about Progent's support services for Teams and for other Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting services for these conferencing platforms and assist your business to tune your network infrastructure to run them.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and managing a productive telecommuter solution for your Brooklyn, New York organization, call 1-800-993-9400 or refer to Contact Progent.

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