Expanding your telecommuter workforce may have a major effect on network architecture, security, and company culture. Progent has 20 years of experience assisting SMBs to design, configure, administer, optimize, and debug IT environments that support at-home workers. Progent can assist your Chattanooga company to pick the right technologies and adhere to leading practices in creating and maintaining a secure virtual solution for telecommuters that promotes teamwork and delivers top business value. Progent offers services ranging from as-needed expertise for getting you past challenging technical roadblocks to full project management or co-management to help you successfully complete business-critical initiatives.

Progent's consultants can assist Chattanooga, Tennessee companies to with any aspect of creating a high-performing work-at-home ecosystem by providing infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, helpdesk outsourcing, security and compliance, backup/restore solutions, and streamlined management.

Video Conferencing for At-Home Workers
A wide selection of video conferencing platforms from leading technology companies support online discussions, video conferencing, chat sessions, and content sharing for both local users and teleworkers. Many organizations use multiple conferencing products to meet the needs of their various partners and clients. Progent's communications experts can assist your organization to manage your current voice/video conferencing environment and optimize the productivity of your at-home employees.

  • Skype for Business is Microsoft's leading communications platform that supports real-time presence, instant messaging, audio and video calling and conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified consultants who can help you to set up and maintain Skype for Business clients to support your remote employees. For details about Progent's consulting services for Skype for Business, refer to Skype for Business integration services.
  • FaceTime is Apple's multiuser video phone app for iOS and Mac devices. FaceTime runs on Wi-Fi or cellular Internet connections. Current editions of FaceTime support up to 32 simultaneous users for video calls. To learn more about Progent's support expertise for FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for most desktop or mobile devices. Delivered through Cisco's Webex Cloud, Webex services include sharing specific content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint, session capture, plus editing and playback for future reference. For details about Progent's support expertise for Webex and for other IP video products from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conversations, contacts, and information with features that include IP voice and video conferencing, threaded chat, plus data sharing. For details about Progent's consulting expertise for Teams and for additional Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging expertise for these products and help your business to optimize your network architecture to host them.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and maintaining an efficient telecommuter solution for your Chattanooga, Tennessee business, call 1-800-993-9400 or go to Contact Progent.

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