Enlarging your telecommuter workforce can have a significant effect on network infrastructure, security/compliance, and company processes. Progent has two decades of experience assisting small and mid-size businesses to design, configure, manage, tune, and troubleshoot IT networks that incorporate a remote workforce. Progent can help your Charlotte organization to select the right tools and follow best practices in creating and maintaining a safe virtual ecosystem for telecommuters that promotes collaboration and delivers maximum business value. Progent offers support services that go from as-needed guidance for getting you over occasional IT bottlenecks to comprehensive project management to help you successfully complete business-critical tasks.

Progent's consultants can assist Charlotte, North Caroline businesses to succeed with any aspect of building a high-functioning work-from-home ecosystem by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Call Desk outsourcing, security monitoring, data protection solutions, and unified management.

Data Protection Solutions for At-Home Workers
Data Protection covers saving and recovering vital information in order to avoid data loss and reduce restoration time and effort in the event of storage system problems due to equipment issues, programming hiccups, operator error, cyber attack, or any other reason. Reliable data protection strategies can be especially challenging to architect and maintain in hybrid environments that incorporate local data centers, cloud resources, and at-home workers.

  • Backup/Recovery strategies for telecommuters must cover multiple kinds of user-owned endpoints. Progent can provide fast online help from experts familiar with a wide range of products for backing up Microsoft Windows, Apple and Linux/UNIX powered servers and desktop computers as well as notebooks, tablets and handhelds. Popular backup/restore products supported by Progent's backup/recovery consultants include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, CrashPlan, Retrospect, and Time Machine. To back up resources spread throughout a hybrid network, Progent can provide ProSight Data Protection Services (DPS), a backup/recovery subscription service that uses cloud storage and includes granular recovery and centralized management capabilities.
  • Disaster Recovery/Business Continuity (DR/BC) strategies typically anticipate scenarios that require a rapid switch to a work-at-home environment. Progent's senior disaster recovery preparedness consultants and business continuity specialists can assist your business to produce, document and validate a DR/BC plan that addresses the process of moving to telecommuting.

Contact Progent for Telecommuter Support Services
To contact Progent about creating and managing an efficient telecommuter environment for your Charlotte, North Caroline company, phone 1-800-993-9400 or visit Contact Progent.