Expanding your telecommuter workforce can have a significant effect on IT infrastructure, cybersecurity, and corporate processes. Progent has 20 years of experience helping businesses of all sizes to design, deploy, administer, tune, and troubleshoot IT environments that incorporate a remote workforce. Progent can assist your Akron organization to pick the appropriate tools and adhere to best practices in building and maintaining a safe virtual solution for telecommuters that facilitates teamwork and delivers maximum value. Progent offers services ranging from on demand guidance for helping you past occasional technical roadblocks to full project management to help you carry out mission-critical tasks.

Progent can help Akron, Ohio companies to succeed with any aspect of creating a high-performing telecommuting environment by providing network infrastructure design and configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Help Desk augmentation, security and compliance, backup/restore solutions, and streamlined management.

VoIP Integration for Telecommuters
Expanding the company phone environment to include teleworkers is vital to supporting an effective work-at-home solution. A broad range of cloud-based IP voice products are popular with small and mid-size businesses to server telecommuters. Many larger organizations depend on Cisco's modern or older platforms for IP voice solutions. Progent can help organizations of all sizes to plan or maintain a telecommuter VoIP environment that provides the versatility, convenience and security needed for telecommuters. Progent's Cisco-certified CCIE Voice consultants offer advanced support to help businesses optimize their existing Cisco VoIP environments to support an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers enterprise IP telephony capabilities to devices such as IP phones, media processing platforms, VoIP gateways, and multimedia apps deployed throughout the network. CUCM manages additional mixed media services such as messaging, video conferencing, and customer collaboration networks. For more information about Progent's Unified Communications Manager expertise, refer to CUCM consultants.
  • CallManager is Cisco's earlier call-processing agent and has been replaced by Cisco Unified CM. Progent's consultants can assist you to maintain your current CallManager deployment or upgrade efficiently to Cisco's current IP telephony products. To learn about Progent's expertise for CallManager and Cisco's other legacy VoIP products, visit CallManager expertise.
  • Cisco IP Gateways enable integration with PSTN networks and with clients working outside the corporate firewall like at-home workers. Progent can provide consulting expertise for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 series as well as for modern Cisco SIP gateways. See Cisco SIP gateway configuration expertise.
  • Other VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to update your wide area network architecture to work with these solutions and provide on-demand configuration and troubleshooting expertise.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and maintaining a productive work-from-home environment for your Akron, Ohio business, phone 1-800-993-9400 or go to Contact Progent.