Expanding your remote workforce can have a significant effect on IT architecture, security, and corporate workflows. Progent has 20 years of experience helping SMBs to plan, deploy, administer, optimize, and troubleshoot IT networks that support at-home workers. Progent can assist your West Palm Beach organization to select the right tools and adhere to best practices in building and operating a safe virtual office ecosystem for telecommuters that promotes teamwork and delivers top value. Progent can provide support services ranging from on demand expertise for helping you over occasional technical bottlenecks to comprehensive project management or co-management to help you successfully complete business-critical tasks.

Progent's consultants can assist West Palm Beach, Florida organizations to with any aspect of building a high-performing remote work environment by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, cloud integration, Call Desk augmentation, security and compliance, backup/restore solutions, and unified management.

Voice/Video Conferencing for Teleworkers
A wide range of voice/video conferencing platforms from leading technology companies support virtual discussions, video and voice conferencing, chat sessions, and content sharing for both onsite users and teleworkers. Many companies utilize multiple conferencing products to meet the needs of their different partners and clients. Progent can help you to maintain your existing voice/video conferencing ecosystem and optimize the experience of your remote workforce.

  • Skype for Business is Microsoft's popular unified communications platform that enables presence, instant messaging, audio and video calling and conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified consultants who can help you to set up and manage Skype for Business clients to support your at-home employees. To learn more about Progent's consulting services for Skype for Business, see Skype for Business integration experts.
  • FaceTime is Apple's group video phone platform for iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Current versions of FaceTime support as many as 32 concurrent users for video sessions. To learn more about Progent's consulting services for FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for most desktop or mobile devices. Offered through Cisco's Webex Cloud platform, Webex services include sharing specific content or screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, session recording, plus editing and playback for future reference and training. For details about Progent's consulting services for Cisco Webex as well as for other video conferencing solutions from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conversations, contacts, and information with capabilities such as video conferencing, threaded chat, plus file sharing. For details about Progent's support services for Teams as well as for other Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
  • Other Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging services for these conferencing platforms and help your business to optimize your network infrastructure to run them.

Contact Progent for Telecommuter Support Services
To contact Progent about creating and maintaining a productive telecommuter environment for your West Palm Beach, Florida company, phone 1-800-993-9400 or refer to Contact Progent.

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