Expanding your remote workforce can have a significant impact on network architecture, security, and company culture. Progent has 20 years of background helping SMBs to design, configure, administer, optimize, and debug IT networks that incorporate work-from-home employees. Progent can assist your Webster organization to select the appropriate tools and follow best practices in creating and maintaining a safe virtual office ecosystem for telecommuters that facilitates teamwork and delivers maximum business value. Progent offers services ranging from on demand expertise for helping you past challenging technical roadblocks to full project management or co-management to help you successfully complete mission-critical initiatives.

Progent's consultants can help Webster, Texas businesses to succeed with any aspect of building a high-functioning work-at-home environment by providing network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, Help Desk augmentation, endpoint security, data protection solutions, and streamlined management.

Voice/Video Conferencing for Teleworkers
A wide selection of voice/video conferencing platforms from major vendors enable online discussions, video conferencing, chat, and screen/content sharing for both onsite users and telecommuters. Many organizations use multiple conferencing products to accommodate their various partners and clients. Progent can help your organization to maintain your current voice/video conferencing environment and enhance the productivity of your at-home workforce.

  • Skype for Business is Microsoft's leading communications platform that supports real-time presence, IM, voice and video conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified consultants who can assist you to set up and maintain Skype for Business clients to accommodate your remote employees. To learn more about Progent's support services for Skype for Business, visit Skype for Business integration services.
  • FaceTime is Apple's multiuser video calling platform for compatible iOS, iPadOS, iPod and Mac devices. FaceTime works over Wi-Fi or cellular Internet connections. Later editions of FaceTime allow as many as 32 simultaneous users for video sessions. For details about Progent's support expertise for Apple FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for virtually all computing devices. Delivered via Cisco's Webex Cloud platform, Webex capabilities include sharing specific content or computer screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, network-based capture, plus revision and playback for training. For details about Progent's consulting services for Webex as well as for other video conferencing products from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conferencing, contacts, and content with capabilities that include voice/video conferencing, persistent threaded chat, plus file sharing. To learn more about Progent's support services for Teams as well as for additional Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
  • Other Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting expertise for these conferencing platforms and assist your business to tune your WAN infrastructure to host them.

Contact Progent for Telecommuter Expertise
To contact Progent about creating and maintaining an efficient work-from-home environment for your Webster, Texas business, phone 1-800-993-9400 or refer to Contact Progent.

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