Expanding your telecommuter workforce may have a major effect on network infrastructure, security, and company culture. Progent has 20 years of background assisting businesses of all sizes to design, deploy, manage, optimize, and debug IT environments that support a remote workforce. Progent can assist your Santos organization to pick the appropriate tools and adhere to leading practices in building and maintaining a secure virtual solution for teleworkers that facilitates teamwork and delivers maximum value. Progent can provide services ranging from on demand guidance for helping you past occasional technical roadblocks to comprehensive project management or co-management to help you carry out business-critical tasks.

Progent's consultants can assist Santos, São Paulo businesses to with any aspect of creating a high-functioning telecommuting environment by delivering network infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Help Desk services, endpoint security, backup/restore solutions, and streamlined management.

VoIP Integration for Teleworkers
Expanding the company PBX environment to include remote users is critical to supporting an effective work-at-home solution. A variety of cloud-centric digital PBX products are popular with SMBs to support remote users. Many larger organizations rely on Cisco's modern or legacy products for VoIP management. Progent can assist businesses of all sizes to plan or maintain a telecommuter VoIP environment that delivers the versatility, transparency and security needed for at-home workers. Progent's Cisco-certified CCIE IP Voice experts can provide high-level support to help businesses tune their existing Cisco VoIP environments to support an expanding at-home workforce.

  • Cisco Unified Communications Manager (CUCM) extends high-end telephony capabilities to devices like VoIP phones, media processing products, VoIP gateways, and mixed media apps used throughout the network. Unified Communications Manager manages other combined media services like unified messaging, video conferencing, and customer collaboration networks. For details about Progent's CUCM support, refer to Cisco Unified CM expertise.
  • CallManager is Cisco's legacy call-processing agent and has been replaced by CUCM. Progent's consultants can assist you to maintain your existing CallManager deployment or upgrade smoothly to Cisco's modern IP telephony solutions. To find out about Progent's expertise for CallManager and Cisco's other early IP voice products, see CallManager consulting services.
  • Cisco IP Gateways provide connectivity with public telephony networks and with clients operating beyond the corporate firewall such as telecommuters. Progent can provide consulting expertise for Cisco's legacy IP gateways including the UC520, UC540 and UC560 series and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration consulting.
  • Other VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to enhance your WAN architecture to work with these solutions and provide on-demand configuration and debugging services.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and maintaining an efficient work-from-home environment for your Santos, São Paulo company, call 1-800-993-9400 or visit Contact Progent.