Expanding your at-home workforce can have a significant effect on IT architecture, cybersecurity, and corporate culture. Progent has two decades of background assisting businesses of all sizes to plan, deploy, manage, tune, and debug IT environments that support work-from-home employees. Progent can assist your Sandy Springs organization to pick the appropriate tools and adhere to best practices in creating and operating a safe virtual office solution for telecommuters that facilitates collaboration and delivers maximum value. Progent can provide services that go from as-needed expertise for getting you past challenging IT roadblocks to full project management to help you carry out mission-critical tasks.

Progent's consultants can help Sandy Springs, Georgia companies to with any facet of creating a high-functioning work-from-home ecosystem by providing infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Call Desk augmentation, security monitoring, backup/restore solutions, and unified management.

VoIP Integration for Teleworkers
Expanding the company phone environment to include teleworkers is critical to supporting an effective at-home workforce. A broad range of cloud-based IP voice products are used by small and mid-size businesses to server telecommuters. Many larger organizations rely on Cisco's modern or legacy products for VoIP management. Progent can help businesses of any size to design or tune a remote IP voice service that provides the flexibility, transparency and security needed for teleworkers. Progent's Cisco-certified CCIE IP Voice experts offer high-level support to assist organizations optimize their existing Cisco VoIP systems to handle a growing remote workforce.

  • Cisco Unified Communications Manager (CUCM) delivers advanced telephony features to devices like VoIP phones, media processing platforms, Voice over IP gateways, and multimedia apps used throughout the network. Unified Communications Manager manages other mixed media services such as messaging, video conferencing, and team interaction networks. For details about Progent's CUCM support, visit CUCM consultants.
  • CallManager is Cisco's earlier call-processing agent and has been superseded by CUCM. Progent can help your company to support your current CallManager deployment or migrate smoothly to Cisco's current IP telephony solutions. To learn about Progent's expertise for CallManager and Cisco's other legacy IP voice products, refer to Cisco CallManager expertise.
  • Cisco IP Gateways enable connectivity with public telephony networks and with clients operating beyond the corporate firewall like at-home workers. Progent can provide expert support for Cisco's legacy IP gateways like the UC520, UC540 and UC560 products and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Other VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to update your wide area network architecture to support these solutions and deliver as-needed integration and troubleshooting services.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and maintaining a productive work-from-home solution for your Sandy Springs, Georgia organization, phone 1-800-993-9400 or visit Contact Progent.