Expanding your at-home workforce may have a significant impact on IT architecture, cybersecurity, and corporate culture. Progent has two decades of experience helping small and mid-size businesses to design, deploy, administer, optimize, and debug IT environments that incorporate a remote workforce. Progent can help your San Bernardino company to pick the appropriate technologies and adhere to best practices in building and maintaining a secure virtual ecosystem for teleworkers that promotes collaboration and delivers maximum business value. Progent can provide services that go from as-needed expertise for getting you over occasional IT roadblocks to full project management to help you carry out mission-critical initiatives.

Progent's consultants can assist San Bernardino, California organizations to with any facet of building a high-functioning work-at-home environment by providing infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, Help Desk augmentation, security monitoring, backup/restore solutions, and streamlined management.

IP Voice Integration for Teleworkers
Extending the business PBX system to accommodate telecommuters is critical to maintaining an effective work-at-home solution. A broad range of cloud-centric digital PBX platforms are popular with SMBs to support teleworkers. Many larger organizations rely on Cisco's current or older products for IP voice solutions. Progent can help businesses of all sizes to design or tune a remote VoIP environment that delivers the flexibility, transparency and security required for remote users. Progent's Cisco-certified CCIE IP Voice consultants offer advanced support to help businesses optimize their existing Cisco VoIP environments to support a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends advanced IP telephony capabilities to devices like VoIP phones, media processing products, VoIP gateways, and mixed media software used throughout the network. Unified Communications Manager supports other combined media services like unified messaging, video conferencing, and customer interaction networks. For details about Progent's Cisco Unified CM or CUCM expertise, visit Cisco Unified CM consulting services.
  • Cisco CallManager is Cisco's legacy call-processing software and has been superseded by CUCM. Progent's consultants can assist you to support your current CallManager deployment or upgrade smoothly to Cisco's current IP telephony solutions. To find out about Progent's support services for CallManager and Cisco's other legacy VoIP platforms, refer to Cisco CallManager consulting services.
  • Cisco IP Gateways enable connectivity with PSTN networks and with users working beyond the corporate firewall such as at-home workers. Progent offers expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 products as well as for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
  • Additional VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to enhance your wide area network infrastructure to support these VoIP solutions and provide online deployment and troubleshooting services.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and managing an efficient work-from-home environment for your San Bernardino, California company, phone 1-800-993-9400 or refer to Contact Progent.