Enlarging your at-home workforce can have a major effect on IT infrastructure, security, and corporate processes. Progent has 20 years of experience helping SMBs to plan, deploy, manage, tune, and troubleshoot IT networks that incorporate work-from-home employees. Progent can help your Houston organization to select the appropriate tools and follow leading practices in building and maintaining a safe virtual solution for telecommuters that promotes teamwork and returns maximum business value. Progent can provide services that go from on demand guidance for getting you past occasional technical roadblocks to comprehensive project management or co-management to help you carry out business-critical initiatives.

Progent's consultants can assist Houston, Texas businesses to succeed with any facet of creating a high-functioning work-at-home environment by providing infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, Call Desk outsourcing, security and compliance, backup/restore solutions, and unified management.

IP Voice Solutions for Telecommuters
Expanding the company phone environment to accommodate telecommuters is vital to maintaining an effective work-at-home solution. A variety of cloud-centric digital PBX products are used by small and mid-size businesses to server remote users. Many enterprises rely on Cisco's modern or older products for VoIP management. Progent can assist businesses of any size to plan or maintain a telecommuter IP voice service that delivers the versatility, convenience and protection needed for remote users. Progent's Cisco-certified CCIE Voice consultants offer advanced support to help businesses optimize their current Cisco VoIP systems to support an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers high-end IP telephony capabilities to devices like IP phones, media processing products, VoIP gateways, and multimedia software used across the network. CUCM manages other combined media services such as unified messaging, video conferencing, and customer interaction networks. For details about Progent's CUCM support, visit Cisco Unified Communications Manager consultants.
  • Cisco CallManager is Cisco's legacy call-processing software and has been superseded by Cisco Unified CM or CUCM. Progent can assist you to maintain your existing CallManager deployment or migrate efficiently to Cisco's current IP telephony solutions. For details about Progent's expertise for Cisco CallManager and Cisco's other legacy VoIP platforms, see CallManager consulting services.
  • Cisco IP Gateways enable integration with PSTN networks and with users working beyond the corporate perimeter like telecommuters. Progent offers consulting expertise for Cisco's legacy IP gateways including the UC520, UC540 and UC560 series as well as for current Cisco SIP gateways. See Cisco SIP gateway integration consulting.
  • Other VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to enhance your WAN infrastructure to work with these solutions and provide on-demand configuration and debugging services.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and maintaining a productive telecommuter environment for your Houston, Texas organization, phone 1-800-993-9400 or visit Contact Progent.