Expanding your telecommuter workforce may have a significant impact on network architecture, security, and corporate workflows. Progent has two decades of experience helping businesses of all sizes to plan, configure, manage, optimize, and troubleshoot IT networks that support at-home workers. Progent can help your Garland organization to pick the appropriate technologies and adhere to leading practices in creating and operating a safe virtual ecosystem for telecommuters that facilitates teamwork and delivers top business value. Progent can provide services ranging from as-needed guidance for getting you over challenging technical bottlenecks to full project management or co-management to help you successfully complete mission-critical initiatives.

Progent's consultants can assist Garland, Texas businesses to succeed with any facet of creating a high-performing work-from-home ecosystem by delivering infrastructure configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, Help Desk augmentation, data security, backup/restore solutions, and unified management.

IP Voice Solutions for Telecommuters
Extending the corporate phone environment to accommodate remote users is critical to supporting an effective work-at-home solution. A broad range of cloud-based digital PBX products are used by SMBs to server telecommuters. Many larger organizations rely on Cisco's modern or legacy platforms for VoIP management. Progent can help organizations of any size to design or maintain a remote IP voice service that delivers the versatility, transparency and protection required for teleworkers. Progent's Cisco-certified CCIE Voice consultants can provide high-level support to assist businesses optimize their existing Cisco IP voice systems to support an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) extends advanced IP telephony features to devices like VoIP phones, media processing products, VoIP gateways, and multimedia applications deployed across the network. Unified Communications Manager supports additional mixed media services such as unified messaging, voice/video conferencing, and customer interaction networks. For more information about Progent's Unified Communications Manager expertise, refer to Cisco Unified CM consulting services.
  • Cisco CallManager is Cisco's legacy call-processing agent and has been replaced by CUCM. Progent can assist you to maintain your existing CallManager deployment or upgrade efficiently to Cisco's current IP telephony products. For details about Progent's support services for Cisco CallManager and Cisco's other older IP voice platforms, see Cisco CallManager consulting services.
  • Cisco IP Gateways provide connectivity with public telephony networks and with users working outside the corporate firewall such as telecommuters. Progent offers consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 series and for current Cisco SIP gateways. See Cisco SIP gateway integration expertise.
  • Other VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to enhance your WAN architecture to work with these VoIP solutions and provide on-demand integration and debugging services.

Contact Progent for Telecommuter Expertise
To contact Progent about creating and managing a productive telecommuter environment for your Garland, Texas organization, call 1-800-993-9400 or refer to Contact Progent.