Expanding your telecommuter workforce may have a major impact on IT infrastructure, security, and company workflows. Progent has two decades of experience assisting small and mid-size businesses to plan, configure, administer, optimize, and debug IT environments that support at-home workers. Progent can help your Barueri-Alphaville company to select the appropriate tools and adhere to best practices in building and maintaining a secure virtual office solution for telecommuters that facilitates collaboration and returns maximum business value. Progent offers services ranging from as-needed guidance for helping you past challenging IT bottlenecks to full project management to help you carry out mission-critical tasks.

Progent's consultants can assist Barueri-Alphaville, São Paulo organizations to succeed with any aspect of creating a high-functioning work-at-home ecosystem by providing network infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Help Desk outsourcing, security and compliance, backup/restore solutions, and unified management.

VoIP Integration for Remote Workers
Expanding the company phone environment to accommodate teleworkers is critical to supporting an effective work-at-home solution. A broad range of cloud-centric VoIP products are popular with small and mid-size businesses to server telecommuters. Many larger organizations rely on Cisco's current or legacy products for IP voice solutions. Progent can help businesses of all sizes to plan or maintain a remote IP voice service that delivers the flexibility, transparency and protection required for remote users. Progent's Cisco-certified CCIE IP Voice experts can provide advanced support to assist organizations optimize their existing Cisco IP voice environments to handle a growing remote workforce.

  • Cisco Unified Communications Manager (CUCM) delivers advanced telephony features to devices such as IP phones, media processing products, VoIP gateways, and mixed media apps deployed throughout the network. CUCM manages additional combined media services such as unified messaging, voice/video conferencing, and customer collaboration networks. For more information about Progent's Cisco Unified CM or CUCM support, refer to Cisco Unified CM consultants.
  • Cisco CallManager is Cisco's legacy call-processing software and has been replaced by CUCM. Progent's consultants can assist you to maintain your current CallManager environment or upgrade efficiently to Cisco's current IP telephony solutions. To learn about Progent's expertise for CallManager and Cisco's other legacy IP voice products, visit Cisco CallManager consulting.
  • Cisco IP Gateways enable connectivity with public telephony networks and with users operating outside the corporate firewall like at-home workers. Progent offers consulting expertise for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 product lines as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
  • Additional VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to enhance your wide area network infrastructure to support these VoIP solutions and provide as-needed integration and debugging services.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and maintaining a productive work-from-home environment for your Barueri-Alphaville, São Paulo company, phone 1-800-993-9400 or visit Contact Progent.