Enlarging your at-home workforce can have a significant effect on network infrastructure, security/compliance, and corporate processes. Progent has 20 years of background assisting SMBs to plan, configure, manage, tune, and troubleshoot IT environments that incorporate a remote workforce. Progent can help your Vitória organization to pick the appropriate tools and follow leading practices in creating and operating a safe virtual office solution for telecommuters that promotes collaboration and delivers maximum value. Progent can provide services that go from on demand expertise for getting you past occasional technical roadblocks to full project management or co-management to help you successfully complete business-critical initiatives.

Progent can assist Vitória, Espírito Santo companies to with any facet of creating a high-functioning work-at-home environment by delivering network infrastructure configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, public cloud integration, helpdesk augmentation, endpoint security, data protection solutions, and centralized management.

VoIP Integration for Teleworkers
Expanding the company phone system to accommodate teleworkers is vital to maintaining an effective at-home workforce. A variety of cloud-based VoIP platforms are popular with small and mid-size businesses to support telecommuters. Many larger organizations depend on Cisco's current or older products for IP voice management. Progent can assist organizations of any size to plan or tune a remote VoIP environment that delivers the versatility, transparency and security required for teleworkers. Progent's Cisco-certified CCIE IP Voice experts offer advanced support to help organizations optimize their existing Cisco IP voice systems to handle an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends high-end IP telephony features to devices like VoIP phones, media processing platforms, VoIP gateways, and mixed media software deployed across the network. CUCM manages additional mixed media services such as messaging, video conferencing, and customer interaction networks. For more information about Progent's Unified Communications Manager support, visit CUCM consulting services.
  • CallManager is Cisco's legacy call-processing software and has been superseded by Cisco Unified CM. Progent's consultants can assist your company to maintain your existing CallManager environment or migrate efficiently to Cisco's current IP telephony products. To find out about Progent's expertise for Cisco CallManager and Cisco's other early VoIP platforms, see Cisco CallManager expertise.
  • Cisco IP Gateways enable connectivity with public telephony networks and with users working beyond the corporate firewall such as at-home workers. Progent offers consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 series and for modern Cisco SIP gateways. See Cisco SIP gateway configuration expertise.
  • Additional VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to update your WAN infrastructure to work with these VoIP solutions and deliver as-needed integration and debugging expertise.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and maintaining an efficient work-from-home solution for your Vitória, Espírito Santo business, phone 1-800-993-9400 or go to Contact Progent.