Expanding your at-home workforce may have a major impact on network infrastructure, security/compliance, and company processes. Progent has two decades of background assisting small and mid-size businesses to plan, configure, administer, optimize, and debug IT environments that incorporate work-from-home employees. Progent can help your Vacaville company to pick the appropriate tools and adhere to best practices in creating and maintaining a safe virtual office solution for telecommuters that promotes collaboration and returns top business value. Progent can provide services ranging from on demand guidance for getting you over challenging technical roadblocks to comprehensive project management to help you successfully complete mission-critical tasks.

Progent can help Vacaville, California organizations to succeed with any facet of creating a high-functioning work-from-home environment by delivering infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, cloud integration, helpdesk augmentation, security monitoring, backup/restore solutions, and streamlined management.

Video Conferencing for an At-Home Workforce
A broad selection of voice/video conferencing products from leading technology companies enable virtual discussions, video conferencing, chat, and screen/content sharing for both local workers and at-home workers. Many organizations use multiple conferencing products to accommodate their various partners and customers. Progent's communications experts can assist you to maintain your existing voice/video conferencing ecosystem and optimize the experience of your remote employees.

  • Skype for Business is Microsoft's popular communications product that enables presence, IM, voice and video calling and conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified consultants who can assist your company to configure and manage Skype for Business client software to support your remote workforce. For details about Progent's consulting services for Skype for Business, refer to Skype for Business consulting experts.
  • FaceTime is Apple's group video calling app for iOS and macOS computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Newer versions of FaceTime support up to 32 simultaneous users for video sessions. For details about Progent's support services for FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for most computing devices. Delivered through Cisco's Webex Cloud platform, Webex services include sharing specific content or screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, session recording, plus revision and playback for future reference. To learn more about Progent's support services for Webex as well as for other IP video solutions from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conferencing, contacts, and content with capabilities that include IP voice and video conferencing, threaded chat, plus data sharing. For details about Progent's consulting services for Microsoft Teams as well as for additional Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging services for these products and help you to optimize your network architecture to host them.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and maintaining an efficient work-from-home solution for your Vacaville, California business, call 1-800-993-9400 or visit Contact Progent.

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