Expanding your remote workforce may have a significant impact on network architecture, cybersecurity, and company processes. Progent has 20 years of experience assisting small and mid-size businesses to design, deploy, administer, optimize, and debug IT environments that support work-from-home employees. Progent can assist your Tukwila company to pick the appropriate technologies and follow leading practices in building and maintaining a secure virtual solution for teleworkers that promotes teamwork and delivers top value. Progent can provide support services ranging from as-needed expertise for getting you over occasional IT bottlenecks to full project management to help you successfully complete business-critical initiatives.

Progent's consultants can assist Tukwila, Washington businesses to succeed with any aspect of creating a high-functioning work-from-home ecosystem by delivering infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Call Desk outsourcing, endpoint security, data protection solutions, and centralized management.

Infrastructure for Telecommuters
Setting up the network infrastructure required to support a remote work environment can be particularly complicated if you have to accommodate a combination of worker-owned hardware such as PCs and laptops, Internet routers, and wireless appliances from an assortment of vendors and with a variety of OS software and firmware levels. Progent's background providing online support for both legacy and modern IT products in remote office solutions allows you to make efficient use of your available network infrastructure and offers ready access to expertise for implement necessary updates. Support services available from Progent to help your company to create a productive telecommuting ecosystem include:

  • Virtual Private Network (VPN) connectivity makes it possible to create a secure tunnel for authenticated at-home workers to access IT assets located at your company data center or in a public cloud. Progent can assist you to deploy and maintain VPN connections between your at-home workforce and your key IT resources by providing remote VPN integration consulting. For businesses using Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall consultants can assist your at-home workers to set up Cisco's AnyConnect software to provide secure VPN connections for a wide selection of endpoint devices including Microsoft Windows, Mac, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) products allow an at-home worker to view and interact with a remote PC's desktop. This gives IT managers significant control over the computing ecosystem of at-home employees and offers them a consistent and more productive work experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
  • Routers connect home networks to the Internet and support VPN connections, local wireless networks, and firewalls. Progent can provide top-tier online consulting for setting up home routers from a range of manufacturers. See router integration support from Cisco-certified consultants.
  • Home Wi-Fi networks, typically shared by an entire household and visitors, are commonly utilized by telecommuters to connect to their router for work. This can create performance as well as security problems. Progent can help you to resolve these issues by delivering services like Cisco Aironet integration expertise, Cisco Meraki wireless deployment consulting, and Ubiquiti Unifi WiFi access point integration help.
  • Internet access solutions impact the performance and reliability of connections between telecommuters and the company network. Line-of-business processes might require backup Internet connections in the event the primary connection breaks. Progent can provide guidance for selecting service providers, selecting sensible bandwidth and data volume offerings, and integrating high-availability Internet access. See Internet connectivity solutions.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and managing a productive telecommuter environment for your Tukwila, Washington business, call 1-800-993-9400 or refer to Contact Progent.