Enlarging your at-home workforce may have a significant impact on IT infrastructure, security/compliance, and corporate processes. Progent has two decades of background helping small and mid-size businesses to design, configure, manage, optimize, and debug IT environments that support at-home workers. Progent can assist your Midtown Manhattan company to pick the appropriate technologies and follow best practices in building and maintaining a secure virtual office ecosystem for teleworkers that facilitates collaboration and returns maximum value. Progent offers support services that go from on demand expertise for helping you past occasional IT roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.

Progent's consultants can assist Midtown Manhattan, New York companies to succeed with any aspect of building a high-performing work-from-home environment by delivering infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud connectivity, Call Desk outsourcing, endpoint security, backup/restore solutions, and unified management.

Infrastructure for Teleworkers
Configuring the network infrastructure required to support a remote work environment can be particularly complex if you have to accommodate a mix of personal equipment like desktop computers and laptops, routers, and wireless appliances from different manufacturers and with a mix of OS software and firmware releases. Progent's background providing remote help for both outdated as well as modern IT products in remote office solutions enables you to make cost-effective use of your available network infrastructure and offers fast access to expertise for making necessary updates. Services offered by Progent to help you to implement a productive work-at-home ecosystem include:

  • Virtual Private Network (VPN) technology allows you to create a secure connection for authenticated remote workers to use IT resources located at your company datacenter or in the cloud. Progent can assist your company to deploy and manage VPN access between your teleworkers and your various network resources by providing remote VPN integration consulting. For organizations using Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall consultants can assist your remote workers to utilize Cisco's AnyConnect client software for secure VPN connections for a wide selection of endpoint devices such as Windows, Mac, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure products enable an at-home worker to see and use a remote PC's desktop. This technology provides IT managers more control over the computing ecosystem of at-home employees and offers them a familiar experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers attach home computer networks to the Internet and typically support VPN tunnels, local Wi-Fi networks, and firewall services. Progent offers top-tier remote consulting for setting up home routers from all major vendors. See router configuration support from Cisco-certified experts.
  • Home Wireless networks, often supporting the whole family and guests, are commonly used by telecommuters to connect to their router for work. This can create performance as well as security issues. Progent can assist businesses to mitigate these issues by providing services like Aironet configuration consulting, Cisco-certified Meraki WiFi installation expertise, and Ubiquiti wireless access point setup assistance.
  • Internet access solutions affect the performance and reliability of connections between telecommuters and the company data center. Mission-critical processes might require redundant Internet connections in case the normal connection breaks. Progent can provide expertise for selecting Internet service providers, selecting appropriate service packages, and configuring fault-tolerant Internet access. Refer to Internet access integration services.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and managing a productive work-from-home solution for your Midtown Manhattan, New York business, phone 1-800-993-9400 or refer to Contact Progent.