Expanding your telecommuter workforce may have a significant impact on IT infrastructure, security, and corporate culture. Progent has 20 years of background assisting small and mid-size businesses to design, deploy, administer, optimize, and troubleshoot IT networks that support work-from-home employees. Progent can assist your Melbourne organization to select the right tools and follow leading practices in building and maintaining a secure virtual office ecosystem for telecommuters that facilitates collaboration and delivers top value. Progent can provide services that go from on demand expertise for helping you past challenging technical roadblocks to full project management to help you carry out business-critical initiatives.

Progent's consultants can help Melbourne, Victoria companies to succeed with any facet of creating a high-functioning work-at-home environment by providing infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, public cloud integration, helpdesk outsourcing, security and compliance, backup/restore solutions, and unified management.

Infrastructure for Telecommuters
Setting up the physical and software infrastructure required for a remote workforce can be particularly complex if you must accommodate a combination of worker-owned hardware such as PCs and notebooks, routers, and Wi-Fi APs from different manufacturers and with a variety of operating systems and firmware releases. Progent's experience delivering online help for both outdated and modern technologies in remote office venues allows you to make efficient use of your available network infrastructure and provides you with fast access to top-tire consultants for implement essential upgrades. Support services offered by Progent to help you to create a high-functioning telecommuting infrastructure include:

  • Virtual Private Network technology allows you to establish a safe tunnel for authorized at-home workers to use IT resources located at your company data center or in a public cloud. Progent's consultants can help your company to deploy and maintain VPN connections between your teleworkers and your various network resources by providing online VPN integration consulting. For businesses using Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall experts can assist your at-home workers to set up Cisco's AnyConnect client software to provide secure VPN tunneling for a wide selection of endpoint devices including Microsoft Windows, Mac, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure products enable an at-home worker to view and use a remote PC's desktop. This provides IT managers substantial control over the computing ecosystem of telecommuters and offers them a familiar work experience. Progent's virtual desktop services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers connect at-home computer networks to the Internet and support VPN tunnels, local wireless connectivity, and firewall services. Progent offers expert remote consulting for setting up home routers from a variety of vendors. See router integration services from Cisco-certified experts.
  • Home Wireless networks, often shared by families and visitors, are commonly utilized by telecommuters to connect to their router for work. This can cause performance and cybersecurity issues. Progent can help businesses to mitigate these issues by delivering services that include Aironet integration expertise, Cisco-certified Meraki wireless deployment consulting, and Ubiquiti WiFi AP integration help.
  • Internet connectivity solutions impact the speed and reliability of connections between at-home workers and the company network. Line-of-business applications might require backup Internet connections in case the normal connection breaks. Progent offers expertise for picking Internet service providers, selecting sensible service bundles, and integrating fault-tolerant Internet access. Refer to Internet access integration services.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and maintaining a productive telecommuter environment for your Melbourne, Victoria company, phone 1-800-993-9400 or refer to Contact Progent.