Enlarging your remote workforce may have a significant effect on IT infrastructure, cybersecurity, and company workflows. Progent has 20 years of background assisting SMBs to design, deploy, manage, optimize, and debug IT networks that incorporate at-home workers. Progent can assist your Honolulu organization to pick the appropriate technologies and follow best practices in building and operating a secure virtual office ecosystem for telecommuters that promotes teamwork and delivers maximum business value. Progent offers services that go from on demand expertise for helping you past occasional technical roadblocks to full project management or co-management to help you carry out business-critical tasks.

Progent can assist Honolulu, Hawaii organizations to succeed with any aspect of building a high-functioning remote work environment by providing network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud integration, helpdesk outsourcing, security monitoring, backup/restore solutions, and unified management.

Infrastructure for Teleworkers
Configuring the network infrastructure needed for a remote work environment can be especially challenging if you must manage a combination of worker-owned hardware like desktop computers and notebooks, routers, and wireless APs from an assortment of manufacturers and with a mix of operating systems and firmware releases. Progent's background providing online help for both outdated and modern technologies in remote office solutions enables you to make cost-effective use of your available network infrastructure and provides you with fast access to top-tire consultants for making necessary upgrades. Services available from Progent to help you to create a high-functioning telecommuting ecosystem include:

  • Virtual Private Network (VPN) technology allows you to establish a safe connection for authorized at-home employees to use IT resources located at your company data center or in a public cloud. Progent can assist you to configure and maintain VPN connections between your teleworkers and your various IT resources by providing online VPN integration consulting. For organizations using Cisco's ASA firewalls, Progent's Cisco ASA consultants can help your telecommuters to utilize Cisco's popular AnyConnect client software to provide secure VPN tunneling for a broad range of endpoint devices such as Microsoft Windows, Mac, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) products enable a teleworker to see and interact with a data center computer's desktop. This provides IT managers significant control over the digital ecosystem of telecommuters and offers them a consistent and more productive experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers attach home networks to the Internet and support VPN connections, local wireless networks, and firewall services. Progent offers expert online consulting for configuring home routers from a variety of vendors. See router configuration support from Cisco-certified consultants.
  • Home Wireless networks, typically supporting an entire household and guests, are frequently utilized by telecommuters to access their Internet router for work. This can create performance and cybersecurity problems. Progent can help businesses to resolve these issues by delivering services that include Cisco Aironet configuration expertise, Cisco-certified Meraki wireless deployment consulting, and Ubiquiti Unifi WiFi access point setup assistance.
  • Internet connectivity solutions impact the speed and availability of connections between telecommuters and the company network. Mission-critical applications may demand redundant Internet access in case the normal connection breaks. Progent offers guidance for picking ISPs, selecting sensible bandwidth and data volume bundles, and setting up high-availability Internet connections. See Internet access integration services.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and maintaining a productive telecommuter solution for your Honolulu, Hawaii organization, call 1-800-993-9400 or go to Contact Progent.