Enlarging your at-home workforce may have a major effect on network architecture, security/compliance, and company workflows. Progent has 20 years of experience assisting small and mid-size businesses to plan, deploy, manage, optimize, and debug IT networks that incorporate at-home workers. Progent can assist your Fort Collins organization to pick the right tools and follow best practices in building and maintaining a secure virtual office ecosystem for telecommuters that promotes teamwork and returns top value. Progent offers services ranging from as-needed expertise for getting you over challenging IT bottlenecks to comprehensive project management or co-management to help you carry out business-critical initiatives.

Progent's consultants can assist Fort Collins, Colorado businesses to succeed with any facet of building a high-functioning work-at-home environment by providing infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud connectivity, Call Desk augmentation, endpoint security, data protection solutions, and streamlined management.

Network Infrastructure for an At-Home Workforce
Configuring the network infrastructure needed to support a remote workforce can be especially complicated if you have to manage a combination of worker-owned equipment such as PCs and laptops, Internet routers, and wireless appliances from different vendors and with a mix of OS software and firmware releases. Progent's experience delivering remote help for both outdated as well as modern IT products in remote office solutions allows you to make cost-effective use of your existing infrastructure and provides you with fast access to expertise for making essential updates. Services available from Progent to assist your company to implement a high-functioning work-at-home ecosystem include:

  • Virtual Private Network technology allows you to create a safe tunnel for authenticated remote workers to use IT assets located at your corporate data center or in a public cloud. Progent can help you to deploy and manage VPN connections between your teleworkers and your various IT resources by providing remote VPN configuration consulting. For businesses using Cisco's ASA firewalls, Progent's Cisco ASA experts can help your at-home workers to set up Cisco's popular AnyConnect client software to provide safe VPN connections for a wide selection of devices including Windows, macOS, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) products enable an at-home worker to view and interact with a remote PC's desktop. This provides IT managers substantial control over the computing ecosystem of telecommuters and ensures remote users a familiar experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers attach home computer networks to the Internet and support VPN connections, home Wi-Fi networks, and firewall services. Progent can provide expert online support for integrating routers from a range of manufacturers. See router integration services from Cisco-certified consultants.
  • Home Wi-Fi networks, often supporting an entire household and visitors, are frequently used by at-home employees to connect to their Internet router for work. This can create performance as well as cybersecurity issues. Progent can assist you to mitigate these problems by providing services like Aironet integration consulting, Cisco-certified Meraki WiFi deployment consulting, and Ubiquiti Unifi WiFi access point integration assistance.
  • Internet connectivity solutions affect the performance and reliability of connections between telecommuters and the corporate data center. Vital processes may demand backup Internet connections in the event the normal connection breaks. Progent offers guidance for identifying Internet service providers, choosing appropriate service offerings, and setting up high-availability Internet access. Refer to Internet access solutions.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and managing a productive telecommuter solution for your Fort Collins, Colorado organization, call 1-800-993-9400 or refer to Contact Progent.