Enlarging your telecommuter workforce may have a significant impact on network infrastructure, security, and corporate workflows. Progent has 20 years of experience assisting small and mid-size businesses to design, configure, manage, optimize, and debug IT networks that support at-home workers. Progent can assist your Colorado Springs organization to pick the appropriate technologies and adhere to leading practices in building and maintaining a safe virtual office solution for teleworkers that facilitates collaboration and returns top value. Progent can provide services ranging from as-needed guidance for helping you over occasional technical roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.

Progent's consultants can assist Colorado Springs, Colorado organizations to with any aspect of creating a high-performing telecommuting environment by delivering infrastructure configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, helpdesk outsourcing, security monitoring, backup/restore solutions, and centralized management.

Infrastructure for Teleworkers
Configuring the physical and software infrastructure needed for a remote workforce can be especially complicated if you must manage a combination of personal hardware such as PCs and laptops, Internet routers, and wireless APs from an assortment of manufacturers and with a mix of operating systems and firmware levels. Progent's experience delivering online help for both outdated as well as modern IT products in virtual office venues allows you to make efficient use of your available network infrastructure and offers fast access to expertise for implement necessary updates. Support services available from Progent to assist your company to create a high-functioning telecommuting infrastructure include:

  • Virtual Private Network (VPN) connectivity makes it possible to establish a safe connection for authenticated at-home employees to access IT resources situated at your company data center or in a public cloud. Progent's consultants can help you to configure and manage VPN connections between your at-home workforce and your key IT resources by providing remote VPN integration support. For organizations using Cisco's ASA security appliances, Progent's Cisco ASA Firewall experts can help your at-home workers to set up Cisco's popular AnyConnect software to provide secure VPN connections for a broad selection of devices including Microsoft Windows, Mac, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure products allow a teleworker to view and use a data center computer's desktop. This gives network managers substantial control over the digital ecosystem of at-home employees and offers them a consistent and more productive work experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
  • Routers attach home networks to the Internet and support VPN connections, local wireless networks, and firewalls. Progent offers expert remote consulting for deploying routers from a range of manufacturers. See router configuration services from Cisco-certified experts.
  • Home Wireless networks, typically shared by an entire household and guests, are frequently utilized by telecommuters to connect to their Internet router for work. This can cause throughput as well as security issues. Progent can help businesses to mitigate these issues by delivering services like Aironet integration expertise, Cisco Meraki wireless installation consulting, and Ubiquiti Unifi wireless access point integration assistance.
  • Internet access methods affect the performance and availability of connections between telecommuters and the corporate data center. Line-of-business applications might demand backup Internet connections in case the primary connection fails. Progent offers expertise for identifying service providers, picking appropriate bandwidth and data volume packages, and setting up high-availability Internet connections. See Internet access integration services.

Contact Progent for Remote Workforce Expertise
To contact Progent about building and managing an efficient work-from-home environment for your Colorado Springs, Colorado business, call 1-800-993-9400 or visit Contact Progent.