Expanding your telecommuter workforce may have a significant effect on network architecture, cybersecurity, and corporate workflows. Progent has two decades of experience helping small and mid-size businesses to design, deploy, manage, optimize, and debug IT environments that support at-home workers. Progent can help your Santa Monica organization to pick the appropriate technologies and follow best practices in creating and maintaining a secure virtual office ecosystem for telecommuters that promotes collaboration and returns top value. Progent offers services ranging from as-needed expertise for helping you over challenging IT roadblocks to comprehensive project management or co-management to help you carry out mission-critical initiatives.

Progent can help Santa Monica, California companies to succeed with any aspect of creating a high-functioning remote work ecosystem by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud integration, Help Desk services, cybersecurity, data protection solutions, and streamlined management.

VoIP Integration for Remote Workers
Expanding the company phone environment to accommodate teleworkers is vital to maintaining a productive work-at-home solution. A variety of cloud-centric IP voice platforms are popular with small and mid-size businesses to server telecommuters. Many larger organizations depend on Cisco's current or legacy platforms for VoIP solutions. Progent can help businesses of any size to plan or tune a remote IP voice service that delivers the versatility, transparency and protection required for telecommuters. Progent's Cisco-certified CCIE Voice consultants can provide advanced support to help businesses optimize their existing Cisco IP voice environments to support a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) extends advanced IP telephony features to devices such as VoIP phones, media processing platforms, VoIP gateways, and mixed media software used throughout the network. CUCM manages additional mixed media services such as unified messaging, voice/video conferencing, and customer interaction networks. For details about Progent's Cisco Unified CM or CUCM expertise, visit CUCM consulting services.
  • CallManager is Cisco's earlier call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent can assist you to support your current CallManager environment or upgrade efficiently to Cisco's current IP telephony products. For details about Progent's support services for CallManager and Cisco's other older IP voice platforms, refer to Cisco CallManager expertise.
  • Cisco IP Gateways enable integration with public telephony networks and with users operating beyond the corporate firewall like at-home workers. Progent offers expert support for Cisco's legacy IP gateways including the UC520, UC540 and UC560 series as well as for current Cisco SIP gateways. See Cisco SIP gateway integration expertise.
  • Additional VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your wide area network infrastructure to support these VoIP solutions and provide as-needed configuration and debugging expertise.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and managing an efficient work-from-home environment for your Santa Monica, California business, phone 1-800-993-9400 or visit Contact Progent.