Enlarging your at-home workforce may have a major effect on IT infrastructure, security, and company processes. Progent has two decades of background helping SMBs to plan, configure, administer, tune, and debug IT networks that support at-home workers. Progent can help your San Juan organization to select the right tools and adhere to leading practices in creating and operating a safe virtual office ecosystem for telecommuters that facilitates teamwork and delivers top business value. Progent offers services ranging from on demand guidance for helping you over challenging technical roadblocks to full project management or co-management to help you successfully complete mission-critical tasks.

Progent can assist San Juan, Puerto Rico organizations to with any aspect of creating a high-functioning work-from-home environment by providing infrastructure configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, cloud integration, Help Desk outsourcing, security monitoring, backup/restore solutions, and centralized management.

Security and Compliance for Telecommuters
Work-from-Home employees commonly use their own devices and often operate in a poorly secured physical space. This multiplies their susceptibility to malware threats and calls for judicious configuration of firewalls, AV tools, multi-factor authentication, remote monitoring, intensive end-user training, and the development of policies built on best practices. Progent's seasoned roster of IT security support experts can assist you to plan, deploy and maintain an effective security solution that protects critical IT assets in networks that include an at-home workforce.

Firewall Integration Services for At-Home WorkersFirewalls allow you to create a network environment that can be safely utilized by local users and by telecommuters, mobile workers, suppliers, clients, and the public. Next-generation firewall appliances permit you to assign and manage appropriate permissions to various classes of users and to scale your network and adjust your cybersecurity posture as your company evolves and as cyber threats become increasingly sophisticated. Progent works with both new and older firewall devices from all leading vendors like Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. To learn more about Progent's firewall support expertise, go to firewall support expertise.

Remote Endpoint Monitoring Services for TeleworkersOnline Endpoint Monitoring makes it easy to watch over the various devices used by at-home workers and either block or identify and mitigate the latest cyber attacks such as ransomware. With ProSight Active Security Monitoring (ASM) services, a lightweight software agent is installed on every protected endpoint device, monitoring all activity and utilizing state-of-the-art machine learning from SentinelOne to detect zero-day threats on arrival. When a cyberattack is spotted, ProSight ASM instantly disconnects the infected device from the network to contain the malware. Because the ProSight Active Security Monitoring agent is self-contained, endpoint devices remain protected even when they are not connected to the Internet. Progent is a SentinelOne Partner, dealer, and integrator. To learn more about ProSight Active Security Monitoring, refer to remote endpoint monitoring for teleworkers.

Two-factor Authentication (2FA) Services for TelecommutersProgent's Duo authentication Managed Services incorporate Cisco's Duo technology to defend against stolen passwords by using two-factor authentication (2FA). Duo supports single-tap identity verification with Apple iOS, Google Android, and other out-of-band devices. With Duo 2FA, whenever you sign into a secured online account and enter your password you are asked to confirm who you are on a unit that only you possess and that uses a different ("out-of-band") network channel. A broad selection of out-of-band devices can be used as this added means of authentication such as a smartphone or watch, a hardware token, a landline phone, etc. You may register multiple verification devices. For more information about ProSight Duo identity authentication services, see Duo MFA two-factor authentication services for an at-home workforce.

Security Audit Services for At-Home WorkersSecurity Audits can assess the vulnerability of your information system to all classes of outside and local security threats for an environment that includes teleworkers. Progent can deploy remote, automated cybersecurity analysis scanning for rapidly and affordably detecting a wide variety of security weaknesses that can be found over the Internet. Progent's security audit experts, which can be managed by data security professionals with advanced certifications including CISA, ISSAP, and GIAC, can assist your company to audit your processes and policies and assess your IT infrastructure to allow you to design the highest level of security for your teleworkers.

NodeZero Pentetration Testing for Work-from-Home EnpointsHorizon3.ai's NodeZero Penetration Testing Platform is a breakthrough penetration test (pentest) product family that can deliver autonomous testing of your at-home environment as well as your internal and perimeter networks so you can find, rank, remediate, and verify security vulnerabilities before malicious hackers can take advantage of them. Progent's pentest experts can assist you to deploy NodeZero to carry out comprehensive pentests of your perimeter and your internal network in order to determine your current security posture. Progent's NodeZero experts can also assist you to strengthen your network security and can help you to plan and implement a cohesive cybersecurity ecosystem that simplifies management and provides optimum protection for on-premises, cloud-based, at-home, and perimeter IT resources. To find out additional details about Progent's threat assessment services based on on NodeZero's PEN test platform, refer to Consulting Services for NodeZero's Penetration Test Platform.

Download White Paper: Protecting a Work-From-Home Environment
To read or download a white paper about critical areas to concentrate on for protecting an IT environment that supports work-from-home staff, click:
Protecting a Work-From-Home Environment White Paper. (PDF - 2.4 MB)

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and managing a productive work-from-home solution for your San Juan, Puerto Rico company, call 1-800-993-9400 or refer to Contact Progent.