Enlarging your telecommuter workforce can have a significant effect on network infrastructure, cybersecurity, and company workflows. Progent has 20 years of background assisting businesses of all sizes to design, configure, manage, tune, and troubleshoot IT environments that incorporate a remote workforce. Progent can assist your Saddle Brook company to pick the right tools and adhere to leading practices in creating and operating a secure virtual office solution for telecommuters that facilitates collaboration and delivers maximum value. Progent can provide support services that go from as-needed guidance for getting you past occasional IT bottlenecks to full project management or co-management to help you successfully complete business-critical tasks.

Progent's consultants can help Saddle Brook, New Jersey businesses to with any facet of building a high-performing remote work ecosystem by delivering network infrastructure configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, cloud integration, Call Desk outsourcing, security and compliance, data protection solutions, and streamlined management.

VoIP Integration for At-Home Workers
Extending the company phone environment to accommodate remote users is critical to supporting a productive work-at-home solution. A variety of cloud-based digital PBX products are popular with small and mid-size businesses to server remote users. Many larger organizations depend on Cisco's current or older platforms for IP voice solutions. Progent can assist businesses of all sizes to design or maintain a telecommuter VoIP environment that delivers the versatility, transparency and protection needed for at-home workers. Progent's Cisco-certified CCIE IP Voice consultants can provide advanced support to help businesses optimize their current Cisco VoIP systems to handle an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers advanced telephony features to devices like IP phones, media processing products, VoIP gateways, and multimedia apps used across the network. Unified Communications Manager supports additional combined media services such as unified messaging, voice/video conferencing, and team collaboration networks. For more information about Progent's Cisco Unified CM or CUCM expertise, refer to CUCM consulting services.
  • Cisco CallManager is Cisco's earlier call-processing software and has been superseded by Cisco Unified CM. Progent's consultants can help your company to maintain your existing CallManager deployment or upgrade smoothly to Cisco's modern IP telephony solutions. To find out about Progent's support services for Cisco CallManager and Cisco's other early IP voice products, see CallManager expertise.
  • Cisco IP Gateways enable connectivity with public telephony networks and with users operating beyond the corporate perimeter like telecommuters. Progent can provide consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 series as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
  • Other VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your WAN architecture to work with these solutions and deliver on-demand configuration and troubleshooting expertise.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and managing a productive telecommuter environment for your Saddle Brook, New Jersey business, phone 1-800-993-9400 or go to Contact Progent.