Expanding your telecommuter workforce can have a significant effect on IT infrastructure, security/compliance, and corporate workflows. Progent has 20 years of experience assisting businesses of all sizes to plan, deploy, manage, tune, and debug IT environments that support work-from-home employees. Progent can assist your Ribeirão Preto company to select the right technologies and adhere to leading practices in creating and operating a secure virtual office ecosystem for telecommuters that promotes collaboration and returns maximum value. Progent offers services that go from as-needed guidance for helping you past occasional technical roadblocks to comprehensive project management or co-management to help you successfully complete business-critical tasks.

Progent's consultants can assist Ribeirão Preto, São Paulo organizations to succeed with any aspect of creating a high-performing work-from-home environment by providing network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud integration, Call Desk augmentation, cybersecurity, backup/restore solutions, and unified management.

Video Conferencing for At-Home Workers
A wide selection of voice/video conferencing platforms from leading vendors support virtual meetings, video conferencing, chat, and content sharing for both onsite workers and at-home workers. Many organizations utilize a mix of conferencing products to meet the needs of their various partners and clients. Progent can assist you to maintain your existing conferencing ecosystem and enhance the productivity of your remote employees.

  • Skype for Business is Microsoft's popular unified communications product that enables real-time presence, instant messaging, voice and video conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified specialists who can help your company to deploy and maintain Skype for Business client software to support your at-home workforce. For details about Progent's support services for Skype for Business, see Skype for Business integration experts.
  • FaceTime is Apple's group video phone app for compatible iOS and Mac devices. FaceTime runs over Wi-Fi or cellular Internet connections. Later versions of FaceTime support as many as 32 simultaneous users for video calls. For details about Progent's support services for FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for most computing devices. Delivered through Cisco's Webex Cloud, Webex capabilities include sharing granular content or screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, session capture, plus revision and playback for training. To learn more about Progent's support expertise for Webex and for additional IP video products from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conferencing, contacts, and content with features that include IP voice and video conferencing, threaded chat, plus data sharing. For details about Progent's consulting expertise for Microsoft Teams as well as for other Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
  • Additional Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting expertise for these products and assist your business to optimize your network architecture to run them.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and maintaining a productive telecommuter solution for your Ribeirão Preto, São Paulo business, phone 1-800-993-9400 or visit Contact Progent.

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