Expanding your remote workforce can have a major impact on network architecture, security/compliance, and corporate culture. Progent has 20 years of experience assisting small and mid-size businesses to plan, deploy, manage, tune, and troubleshoot IT environments that support a remote workforce. Progent can help your Pasadena organization to pick the right technologies and adhere to leading practices in creating and operating a secure virtual office solution for teleworkers that promotes collaboration and returns top value. Progent can provide services that go from as-needed guidance for getting you over occasional technical bottlenecks to comprehensive project management to help you successfully complete business-critical tasks.

Progent can assist Pasadena, California companies to succeed with any facet of building a high-performing telecommuting environment by delivering network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, Call Desk augmentation, cybersecurity, data protection solutions, and unified management.

IP Voice Integration for Remote Workers
Extending the business PBX system to accommodate teleworkers is critical to supporting a productive at-home workforce. A variety of cloud-based digital PBX products are used by small and mid-size businesses to support remote users. Many larger organizations rely on Cisco's modern or legacy products for IP voice management. Progent can help organizations of any size to design or tune a remote VoIP environment that delivers the flexibility, transparency and protection needed for at-home workers. Progent's Cisco-certified CCIE IP Voice consultants offer high-level support to assist businesses optimize their existing Cisco IP voice environments to handle a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers enterprise IP telephony capabilities to devices like VoIP phones, media processing platforms, Voice over IP gateways, and multimedia software used across the network. CUCM manages other combined media services like messaging, voice/video conferencing, and team interaction networks. For details about Progent's Unified Communications Manager support, visit Cisco Unified CM consultants.
  • CallManager is Cisco's earlier call-processing software and has been replaced by Cisco Unified CM or CUCM. Progent's consultants can help your company to support your existing CallManager deployment or migrate smoothly to Cisco's current IP telephony solutions. For details about Progent's support services for CallManager and Cisco's other legacy IP voice products, refer to CallManager expertise.
  • Cisco IP Gateways enable integration with PSTN networks and with clients working beyond the corporate firewall like at-home workers. Progent offers expert support for Cisco's legacy IP gateways like the UC520, UC540 and UC560 product lines as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
  • Additional VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to enhance your wide area network infrastructure to support these VoIP solutions and provide on-demand configuration and debugging expertise.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and managing an efficient work-from-home solution for your Pasadena, California business, call 1-800-993-9400 or refer to Contact Progent.