Expanding your at-home workforce can have a significant effect on network architecture, cybersecurity, and corporate processes. Progent has 20 years of background assisting SMBs to plan, deploy, manage, tune, and troubleshoot IT networks that support at-home workers. Progent can assist your Parsippany organization to select the right technologies and adhere to leading practices in building and maintaining a secure virtual office ecosystem for teleworkers that promotes collaboration and returns maximum value. Progent can provide support services ranging from as-needed guidance for helping you past challenging IT roadblocks to comprehensive project management or co-management to help you carry out business-critical tasks.

Progent's consultants can assist Parsippany, New Jersey organizations to with any facet of building a high-performing remote work ecosystem by delivering network infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, cloud integration, helpdesk outsourcing, cybersecurity, data protection solutions, and streamlined management.

Voice/Video Conferencing for Teleworkers
A broad range of video conferencing platforms from leading vendors enable online meetings, video conferencing, chat sessions, and screen sharing for both onsite users and at-home workers. Many companies use multiple products to accommodate their various partners and clients. Progent can help you to manage your existing voice/video conferencing ecosystem and enhance the experience of your at-home workforce.

  • Skype for Business is Microsoft's popular communications platform that enables presence, IM, voice and video conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified consultants who can assist you to configure and maintain Skype for Business clients to support your at-home employees. To learn more about Progent's consulting services for Skype for Business, visit Skype for Business integration experts.
  • FaceTime is Apple's multiuser video phone app for compatible iOS and macOS computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Newer editions of FaceTime support up to 32 simultaneous users for video calls. For details about Progent's support expertise for FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for virtually all computing devices. Offered through Cisco's Webex Cloud, Webex services include sharing granular content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint, network-based capture, plus editing and playback for future reference. To learn more about Progent's consulting services for Cisco Webex as well as for other IP video solutions from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conferencing, contacts, and information with capabilities such as IP voice and video calling, threaded chat, plus data sharing. For details about Progent's support expertise for Microsoft Teams as well as for other Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting expertise for these conferencing platforms and assist you to optimize your WAN infrastructure to host them.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and maintaining a productive work-from-home solution for your Parsippany, New Jersey company, phone 1-800-993-9400 or go to Contact Progent.

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