Enlarging your telecommuter workforce can have a significant effect on network infrastructure, security/compliance, and corporate processes. Progent has two decades of experience assisting small and mid-size businesses to design, configure, manage, tune, and troubleshoot IT environments that support at-home workers. Progent can assist your Morgan Hill organization to pick the right technologies and follow best practices in creating and operating a safe virtual solution for teleworkers that facilitates collaboration and delivers top value. Progent can provide services that go from on demand expertise for getting you over occasional IT bottlenecks to full project management to help you successfully complete mission-critical initiatives.

Progent can help Morgan Hill, California businesses to with any facet of building a high-performing telecommuting environment by providing infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, Help Desk outsourcing, cybersecurity, backup/restore solutions, and centralized management.

IP Voice Integration for At-Home Workers
Extending the company PBX system to accommodate teleworkers is critical to supporting a productive work-at-home solution. A variety of cloud-centric VoIP products are popular with SMBs to support telecommuters. Many enterprises rely on Cisco's modern or legacy products for VoIP solutions. Progent can help organizations of all sizes to plan or maintain a remote IP voice environment that delivers the versatility, transparency and security required for telecommuters. Progent's Cisco-certified CCIE Voice experts offer high-level support to assist businesses tune their current Cisco IP voice environments to support a growing at-home workforce.

  • Cisco Unified Communications Manager (CUCM) delivers advanced IP telephony features to devices like IP phones, media processing products, VoIP gateways, and mixed media software deployed across the network. Unified Communications Manager supports other mixed media services such as unified messaging, video conferencing, and team interaction networks. For details about Progent's Cisco Unified CM or CUCM expertise, refer to Cisco Unified CM expertise.
  • Cisco CallManager is Cisco's earlier call-processing software and has been replaced by Cisco Unified CM or CUCM. Progent can assist your company to maintain your current CallManager environment or upgrade efficiently to Cisco's current IP telephony solutions. For details about Progent's support services for Cisco CallManager and Cisco's other early VoIP platforms, refer to CallManager consulting services.
  • Cisco IP Gateways enable connectivity with PSTN networks and with clients operating outside the corporate perimeter such as telecommuters. Progent can provide expert support for Cisco's legacy IP gateways including the UC520, UC540 and UC560 product lines and for current Cisco SIP gateways. See Cisco SIP gateway configuration consulting.
  • Additional VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to update your wide area network architecture to work with these VoIP solutions and deliver on-demand integration and troubleshooting services.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and maintaining a productive telecommuter solution for your Morgan Hill, California organization, call 1-800-993-9400 or visit Contact Progent.