Expanding your telecommuter workforce can have a major impact on IT architecture, cybersecurity, and company processes. Progent has two decades of background assisting SMBs to plan, deploy, manage, optimize, and troubleshoot IT networks that support at-home workers. Progent can assist your Leeds organization to select the appropriate tools and follow best practices in creating and operating a safe virtual solution for teleworkers that promotes teamwork and delivers top business value. Progent can provide support services that go from on demand expertise for getting you past challenging technical roadblocks to full project management to help you carry out mission-critical tasks.

Progent can help Leeds, United Kingdom businesses to with any aspect of building a high-functioning work-from-home ecosystem by delivering network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, cloud integration, Help Desk augmentation, cybersecurity, data protection solutions, and streamlined management.

Voice/Video Conferencing for At-Home Workers
A wide range of video conferencing platforms from major technology companies enable online discussions, video and voice conferencing, chat, and screen/content sharing for both onsite users and teleworkers. Many organizations utilize multiple conferencing products to meet the needs of their different partners and clients. Progent's communications experts can help you to manage your existing conferencing ecosystem and optimize the engagement of your at-home employees.

  • Skype for Business is Microsoft's leading unified communications product that enables real-time presence, IM, voice and video conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified specialists who can assist your company to deploy and maintain Skype for Business clients to support your remote employees. For details about Progent's consulting services for Skype for Business, visit Skype for Business integration services.
  • FaceTime is Apple's group video calling platform for compatible iOS and macOS computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Later versions of FaceTime allow as many as 32 simultaneous users for video sessions. To learn more about Progent's consulting services for FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for virtually all desktop or mobile devices. Delivered through Cisco's Webex Cloud, Webex services include sharing specific content or screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, session recording, plus editing and playback for training. For details about Progent's consulting expertise for Webex as well as for additional IP video products from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conferencing, contacts, and content with features that include IP voice and video conferencing, persistent threaded chat, plus data sharing. For details about Progent's support services for Microsoft Teams as well as for other Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
  • Additional Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging services for these conferencing platforms and help you to optimize your network infrastructure to host them.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and managing an efficient work-from-home environment for your Leeds, United Kingdom organization, call 1-800-993-9400 or visit Contact Progent.

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