Expanding your remote workforce may have a significant effect on IT infrastructure, cybersecurity, and corporate processes. Progent has two decades of experience helping SMBs to design, configure, administer, optimize, and troubleshoot IT networks that incorporate a remote workforce. Progent can assist your Jacksonville organization to select the right technologies and follow best practices in building and maintaining a safe virtual office solution for telecommuters that promotes collaboration and returns top value. Progent can provide support services ranging from on demand expertise for helping you over challenging IT bottlenecks to comprehensive project management to help you carry out business-critical initiatives.

Progent can assist Jacksonville, Florida organizations to succeed with any facet of creating a high-functioning work-from-home ecosystem by providing network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud integration, Help Desk augmentation, data security, data protection solutions, and unified management.

Data Protection for Telecommuters
Data Protection involves saving and recovering critical information in order to prevent data loss and reduce recovery time in case of storage problems resulting from hardware breakdowns, programming glitches, operator error, cyber attack, or other causes. Reliable data protection strategies can be particularly challenging to design and maintain in hybrid environments that incorporate private data centers, public clouds, and an at-home workforce.

  • Backup/Recovery strategies for at-home workers must cover diverse types of user-owned endpoint devices. Progent offers fast remote access to experts familiar with a broad range of products for backing up Windows, Apple and Linux/UNIX powered servers and desktop computers as well as notebooks, tablets and handhelds. Popular backup/recovery products maintained by Progent's data protection consultants include Barracuda Backup, Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Retrospect, and Time Machine. To protect data distributed throughout a wide area network, Progent offers ProSight Data Protection Services (DPS), a backup/recovery service that utilizes cloud-based storage and features granular restore and unified management capabilities.
  • Disaster Recovery/Business Continuity plans often anticipate scenarios that require a temporary changeover to a work-at-home environment. Progent's senior disaster recovery preparedness experts and business continuity specialists can assist you to create, document and validate a DR/BC strategy that addresses the logistics of switching to an at-home workforce.

Contact Progent for Telecommuter Support Services
To contact Progent about creating and maintaining a productive work-from-home solution for your Jacksonville, Florida business, phone 1-800-993-9400 or visit Contact Progent.