Enlarging your remote workforce may have a major impact on IT architecture, security, and corporate culture. Progent has 20 years of experience helping small and mid-size businesses to plan, deploy, manage, tune, and debug IT environments that incorporate at-home workers. Progent can help your San Jose company to select the appropriate technologies and follow best practices in building and maintaining a secure virtual solution for teleworkers that facilitates teamwork and returns maximum value. Progent can provide services that go from on demand expertise for helping you over occasional technical roadblocks to comprehensive project management to help you carry out business-critical tasks.

Progent can help San Jose, California companies to succeed with any aspect of creating a high-performing telecommuting environment by providing infrastructure design and configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform customization and training, public cloud integration, Call Desk outsourcing, security and compliance, data protection solutions, and unified management.

Network Infrastructure for Teleworkers
Integrating the network infrastructure needed to support a remote workforce can be particularly complex if you must manage a mix of personal hardware like PCs and notebooks, Internet routers, and Wi-Fi appliances from various manufacturers and with a variety of OS software and firmware releases. Progent's experience providing online help for both legacy as well as modern IT products in remote office venues enables you to make cost-effective use of your existing infrastructure and provides you with ready access to expertise for making essential upgrades. Support services available from Progent to assist you to implement a productive work-at-home ecosystem include:

  • VPN technology allows you to establish a safe connection for authorized remote workers to access IT assets situated at your corporate data center or in a public cloud. Progent can help you to deploy and maintain VPN access between your teleworkers and your key network resources by providing online VPN configuration consulting. For businesses with Cisco's ASA security appliances, Progent's Cisco-certified ASA consultants can assist your at-home workers to utilize Cisco's popular AnyConnect client software for secure VPN connections for a wide selection of endpoint devices such as Microsoft Windows, Mac, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure platforms enable an at-home worker to view and use a remote computer's desktop. This technology provides IT managers significant control over the digital ecosystem of telecommuters and ensures remote users a consistent and more productive experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers attach home networks to the Internet and support VPN tunnels, home Wi-Fi networks, and firewall services. Progent offers top-tier online consulting for setting up routers from a variety of manufacturers. See router configuration services from Cisco-certified consultants.
  • Home Wireless networks, often shared by the whole family and guests, are frequently used by at-home employees to connect to their Internet router for work. This can create throughput and security problems. Progent can help businesses to mitigate these issues by providing expertise that include Aironet configuration expertise, Cisco Meraki wireless installation consulting, and Ubiquiti Unifi WiFi access point integration assistance.
  • Internet access methods affect the performance and availability of connections between telecommuters and the corporate data center. Business-critical processes may demand redundant Internet connections in case the normal connection fails. Progent offers expertise for picking ISPs, picking sensible bandwidth and data volume bundles, and configuring high-availability Internet connections. See Internet access integration services.

Contact Progent for Telecommuter Expertise
To contact Progent about building and managing a productive telecommuter solution for your San Jose, California business, phone 1-800-993-9400 or refer to Contact Progent.