Expanding your at-home workforce may have a major impact on IT infrastructure, security, and company culture. Progent has 20 years of experience assisting small and mid-size businesses to plan, configure, administer, tune, and debug IT environments that incorporate at-home workers. Progent can assist your Lima organization to pick the appropriate technologies and follow best practices in building and operating a safe virtual solution for teleworkers that facilitates collaboration and delivers maximum value. Progent can provide services that go from on demand expertise for getting you past challenging IT roadblocks to full project management or co-management to help you successfully complete business-critical initiatives.

Progent can assist Lima, #(state) companies to with any aspect of creating a high-functioning work-from-home ecosystem by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform customization and training, cloud connectivity, Call Desk outsourcing, endpoint security, backup/restore solutions, and unified management.

Infrastructure for a Remote Workforce
Integrating the physical and software infrastructure required for an at-home workforce can be especially complicated if you must manage a mix of worker-owned equipment such as desktop computers and notebooks, Internet routers, and Wi-Fi APs from different vendors and with a mix of OS software and firmware levels. Progent's experience delivering remote help for both legacy as well as current IT products in remote office venues allows you to make efficient use of your available infrastructure and provides you with ready access to expertise for making necessary upgrades. Support services offered by Progent to help you to implement a high-functioning work-at-home ecosystem include:

  • Virtual Private Network (VPN) technology makes it possible to establish a secure connection for authenticated at-home employees to access IT assets situated at your corporate data center or in a public cloud. Progent can assist your company to configure and manage VPN access between your teleworkers and your various IT resources by providing remote VPN integration consulting. For businesses with Cisco's ASA security appliances, Progent's Cisco-certified ASA experts can assist your at-home workers to set up Cisco's popular AnyConnect client software to provide secure VPN tunneling for a broad range of endpoint devices such as Windows, Mac, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure products allow an at-home worker to view and use a remote PC's desktop. This technology gives IT managers significant control over the digital environment of at-home employees and ensures them a familiar experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
  • Routers attach home networks to the Internet and typically support VPN connections, local wireless networks, and firewall services. Progent can provide top-tier online consulting for integrating home routers from all major vendors. See router integration support from Cisco-certified consultants.
  • Home Wi-Fi networks, often shared by the whole family and visitors, are frequently used by telecommuters to connect to their router for work. This can cause throughput as well as cybersecurity problems. Progent can assist you to mitigate these problems by providing services like Cisco Aironet integration expertise, Cisco Meraki wireless deployment expertise, and Ubiquiti Unifi wireless AP integration assistance.
  • Internet access solutions impact the performance and availability of connections between at-home workers and the corporate network. Line-of-business applications may require redundant Internet access in case the primary connection fails. Progent offers guidance for picking ISPs, choosing sensible bandwidth and data volume offerings, and setting up fault-tolerant Internet access. Refer to Internet access integration services.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and maintaining a productive telecommuter solution for your Lima, #(state) business, call 1-800-993-9400 or refer to Contact Progent.