Enlarging your telecommuter workforce may have a major impact on network architecture, security/compliance, and corporate culture. Progent has 20 years of experience assisting small and mid-size businesses to design, configure, manage, tune, and troubleshoot IT networks that incorporate work-from-home employees. Progent can help your Chicago organization to select the right technologies and adhere to best practices in building and maintaining a secure virtual solution for teleworkers that promotes collaboration and returns top value. Progent offers services ranging from on demand expertise for helping you past occasional IT roadblocks to full project management to help you carry out mission-critical tasks.

Progent's consultants can help Chicago, Illinois organizations to succeed with any aspect of creating a high-performing remote work ecosystem by providing infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, cloud integration, helpdesk outsourcing, cybersecurity, data protection solutions, and unified management.

Network Infrastructure for a Remote Workforce
Configuring the network infrastructure required to support an at-home workforce can be particularly complicated if you must accommodate a combination of worker-owned hardware such as PCs and notebooks, Internet routers, and Wi-Fi appliances from various vendors and with a variety of OS software and firmware levels. Progent's experience delivering remote support for both outdated and modern IT products in remote office solutions allows you to make cost-effective use of your existing infrastructure and offers ready access to expertise for implement essential updates. Support services offered by Progent to assist your company to create a high-functioning telecommuting ecosystem include:

  • Virtual Private Network (VPN) connectivity makes it possible to establish a secure tunnel for authenticated at-home employees to access IT resources located at your company data center or in a public cloud. Progent can assist you to deploy and maintain VPN access between your teleworkers and your key IT resources by providing online VPN configuration consulting. For organizations using Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall consultants can assist your remote workers to utilize Cisco's popular AnyConnect software for secure VPN tunneling for a wide range of endpoint devices including Microsoft Windows, Mac, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure products allow a teleworker to view and interact with a data center computer's desktop. This technology gives network managers substantial control over the digital ecosystem of at-home employees and offers remote users a familiar work experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers attach at-home computer networks to the Internet and support VPN connections, home Wi-Fi connectivity, and firewalls. Progent can provide expert online consulting for setting up home routers from a range of manufacturers. See router configuration services from Cisco-certified experts.
  • Home Wireless networks, often supporting an entire household and visitors, are commonly utilized by at-home employees to access their router for work. This can cause performance as well as cybersecurity issues. Progent can help you to resolve these issues by delivering expertise like Cisco Aironet integration consulting, Cisco Meraki WiFi deployment expertise, and Ubiquiti WiFi AP setup assistance.
  • Internet access solutions impact the performance and availability of connections between telecommuters and the corporate data center. Business-critical processes may require backup Internet access in the event the normal connection breaks. Progent offers expertise for identifying Internet service providers, choosing sensible service packages, and setting up high-availability Internet access. See Internet access integration services.

Contact Progent for At-Home Worker Expertise
To contact Progent about creating and managing a productive work-from-home environment for your Chicago, Illinois business, phone 1-800-993-9400 or visit Contact Progent.