Expanding your telecommuter workforce may have a major effect on IT infrastructure, security/compliance, and corporate workflows. Progent has 20 years of experience assisting SMBs to plan, configure, manage, optimize, and troubleshoot IT environments that support at-home workers. Progent can help your Houston company to select the appropriate tools and follow best practices in building and operating a secure virtual ecosystem for teleworkers that promotes teamwork and delivers top business value. Progent offers services that go from on demand expertise for helping you over challenging technical bottlenecks to full project management or co-management to help you successfully complete mission-critical tasks.

Progent's consultants can assist Houston, Texas companies to succeed with any aspect of creating a high-performing work-from-home environment by providing infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, cloud integration, Call Desk outsourcing, security monitoring, backup/restore solutions, and streamlined management.

Voice/Video Conferencing for Teleworkers
A wide selection of video conferencing products from major technology companies enable online meetings, video conferencing, chat sessions, and screen sharing for both local users and teleworkers. Many organizations use a mix of conferencing products to accommodate their various partners and customers. Progent's communications experts can assist your organization to manage your existing voice/video conferencing ecosystem and enhance the productivity of your at-home workforce.

  • Skype for Business is Microsoft's popular communications platform that supports real-time presence, IM, voice and video conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified specialists who can help you to deploy and maintain Skype for Business client software to support your remote workforce. For details about Progent's consulting expertise for Skype for Business, visit Skype for Business consulting experts.
  • FaceTime is Apple's multiuser video calling app for compatible iOS and Mac devices. FaceTime works over Wi-Fi or cellular Internet connections. Later versions of FaceTime support up to 32 concurrent users for voice/video sessions. To learn more about Progent's consulting expertise for FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for most computing devices. Offered through Cisco's Webex Cloud platform, Webex services include sharing discrete content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, network-based capture, plus revision and playback for future reference. To learn more about Progent's support services for Webex as well as for additional video conferencing solutions from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conversations, contacts, and information with capabilities that include video conferencing, threaded chat, plus file sharing. For details about Progent's consulting expertise for Microsoft Teams and for additional Microsoft 365 products, see Progent's Microsoft Teams consulting services.
  • Additional Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting expertise for these conferencing platforms and help your business to optimize your WAN infrastructure to host them.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and maintaining a productive work-from-home solution for your Houston, Texas business, call 1-800-993-9400 or visit Contact Progent.

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