Expanding your telecommuter workforce may have a significant effect on network infrastructure, security/compliance, and corporate culture. Progent has two decades of background helping SMBs to design, configure, administer, tune, and troubleshoot IT networks that incorporate work-from-home employees. Progent can help your Hayward company to pick the right technologies and adhere to leading practices in creating and maintaining a secure virtual ecosystem for teleworkers that facilitates teamwork and delivers top value. Progent offers services ranging from on demand expertise for helping you over challenging IT roadblocks to full project management or co-management to help you successfully complete mission-critical initiatives.

Progent can help Hayward, California businesses to succeed with any facet of creating a high-performing remote work environment by delivering infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, cloud integration, Help Desk services, security and compliance, backup/restore solutions, and centralized management.

Video Conferencing for Remote Workers
A broad range of video conferencing platforms from major technology companies support online discussions, video and voice conferencing, chat sessions, and screen sharing for both onsite users and telecommuters. Many companies use a mix of products to meet the needs of their various partners and clients. Progent's communications experts can help your organization to manage your current voice/video conferencing ecosystem and optimize the engagement of your remote employees.

  • Skype for Business is Microsoft's leading unified communications platform that supports real-time presence, instant messaging, audio and video calling and conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified consultants who can assist you to deploy and manage Skype for Business clients to support your at-home employees. To learn more about Progent's support expertise for Skype for Business, visit Skype for Business consulting experts.
  • FaceTime is Apple's group video phone app for compatible iOS and macOS devices. FaceTime works on Wi-Fi or cellular Internet connections. Newer editions of FaceTime allow up to 32 simultaneous users for voice/video calls. For details about Progent's consulting services for FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for virtually all desktop or mobile devices. Offered via Cisco's Webex Cloud platform, Webex services include sharing granular content or screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, network-based capture, plus editing and playback for training. To learn more about Progent's consulting expertise for Webex and for other video conferencing products from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conversations, contacts, and information with capabilities such as IP voice and video calling, persistent chat, plus file sharing. To learn more about Progent's support services for Microsoft Teams as well as for additional Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
  • Additional Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging expertise for these conferencing platforms and assist you to optimize your network infrastructure to run them.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and managing an efficient work-from-home environment for your Hayward, California company, phone 1-800-993-9400 or visit Contact Progent.

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