Enlarging your remote workforce may have a major effect on IT infrastructure, security, and company workflows. Progent has 20 years of background assisting SMBs to design, deploy, administer, tune, and debug IT networks that support a remote workforce. Progent can assist your Dayton organization to select the appropriate tools and adhere to leading practices in building and operating a safe virtual ecosystem for telecommuters that promotes teamwork and returns maximum value. Progent can provide support services that go from as-needed guidance for helping you over challenging IT bottlenecks to comprehensive project management or co-management to help you carry out mission-critical initiatives.

Progent can assist Dayton, Ohio businesses to with any facet of building a high-performing telecommuting ecosystem by providing network infrastructure design and configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, helpdesk outsourcing, cybersecurity, data protection solutions, and centralized management.

Network Infrastructure for an At-Home Workforce
Configuring the physical and software infrastructure needed for an at-home workforce can be especially complicated if you must accommodate a combination of personal hardware such as desktop computers and laptops, Internet routers, and Wi-Fi appliances from different vendors and with a variety of OS software and firmware releases. Progent's experience providing remote help for both legacy and current IT products in remote office venues enables you to make cost-effective use of your available infrastructure and provides you with ready access to expertise for making necessary upgrades. Services offered by Progent to assist you to implement a productive telecommuting infrastructure include:

  • Virtual Private Network technology allows you to establish a secure connection for authorized at-home employees to use IT assets situated at your corporate data center or in a public cloud. Progent can assist your company to configure and maintain VPN connections between your at-home workforce and your key network resources by providing online VPN integration support. For businesses with Cisco's ASA firewalls, Progent's Cisco ASA Firewall experts can assist your telecommuters to set up Cisco's AnyConnect software to provide secure VPN connections for a wide selection of devices such as Microsoft Windows, macOS, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) platforms enable an at-home worker to view and use a remote computer's desktop. This technology provides IT managers significant control over the computing environment of at-home employees and ensures remote users a familiar experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers connect at-home computer networks to the Internet and typically support VPN tunnels, local Wi-Fi networks, and firewalls. Progent can provide expert remote support for integrating routers from a range of vendors. See router integration services from Cisco-certified experts.
  • Home Wi-Fi networks, typically shared by families and visitors, are frequently used by at-home employees to access their router for work. This can create throughput and cybersecurity problems. Progent can help businesses to mitigate these issues by delivering services that include Cisco Aironet configuration consulting, Cisco Meraki WiFi installation expertise, and Ubiquiti Unifi WiFi access point integration assistance.
  • Internet access methods affect the speed and availability of connections between telecommuters and the corporate network. Business-critical processes might demand redundant Internet connections in case the primary connection fails. Progent offers expertise for identifying service providers, selecting sensible service offerings, and setting up high-availability Internet connections. See Internet access solutions.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and maintaining a productive telecommuter solution for your Dayton, Ohio organization, phone 1-800-993-9400 or refer to Contact Progent.