Expanding your at-home workforce may have a significant effect on IT architecture, cybersecurity, and company processes. Progent has 20 years of experience helping businesses of all sizes to design, configure, administer, tune, and troubleshoot IT environments that incorporate at-home workers. Progent can help your Dallas company to select the right tools and follow best practices in creating and operating a safe virtual office solution for teleworkers that facilitates collaboration and delivers maximum value. Progent can provide services that go from as-needed expertise for getting you past occasional technical roadblocks to full project management or co-management to help you successfully complete business-critical initiatives.

Progent can help Dallas, Texas organizations to with any aspect of building a high-functioning work-from-home environment by delivering network infrastructure configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Help Desk outsourcing, data security, data protection solutions, and unified management.

Infrastructure for Telecommuters
Integrating the network infrastructure required for a remote work environment can be particularly challenging if you must accommodate a combination of personal hardware like PCs and laptops, Internet routers, and Wi-Fi appliances from different vendors and with a mix of operating systems and firmware levels. Progent's background delivering remote support for both legacy as well as current IT products in remote office solutions allows you to make efficient use of your existing infrastructure and provides you with ready access to top-tire consultants for implement essential upgrades. Services available from Progent to assist your company to implement a high-functioning telecommuting ecosystem include:

  • VPN connectivity allows you to establish a safe tunnel for authorized at-home workers to access IT resources situated at your company datacenter or in a public cloud. Progent can help your company to configure and manage VPN access between your teleworkers and your various network resources by providing remote VPN configuration support. For organizations using Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall consultants can assist your at-home workers to utilize Cisco's popular AnyConnect client software for safe VPN tunneling for a wide range of devices such as Microsoft Windows, macOS, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure products enable an at-home worker to see and interact with a remote computer's desktop. This provides network managers more control over the computing ecosystem of telecommuters and ensures remote users a consistent and more productive work experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
  • Routers connect home computer networks to the Internet and typically support VPN connections, local wireless connectivity, and firewall services. Progent can provide top-tier remote support for deploying routers from all major vendors. See router integration services from Cisco-certified experts.
  • Home Wi-Fi networks, typically shared by families and guests, are frequently utilized by telecommuters to access their router for work. This can create throughput as well as security issues. Progent can assist businesses to mitigate these issues by delivering services like Cisco Aironet integration consulting, Cisco Meraki wireless deployment expertise, and Ubiquiti Unifi wireless access point integration help.
  • Internet connectivity solutions affect the performance and reliability of connections between telecommuters and the corporate network. Line-of-business applications may demand backup Internet connections in case the primary connection breaks. Progent offers expertise for identifying Internet service providers, selecting appropriate service bundles, and configuring fault-tolerant Internet access. See Internet access integration services.

Contact Progent for Remote Workforce Expertise
To contact Progent about building and maintaining an efficient telecommuter environment for your Dallas, Texas organization, call 1-800-993-9400 or refer to Contact Progent.